[Remote] Senior Associate Customer Business Manager – Specialty at OLLY

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Health and Wellness, Vitamins, Minerals, and SupplementsIndustries

Requirements

Experience in customer management
Experience with data-driven insights
Experience with cross-functional collaboration
Ability to shape annual growth plans
Ability to deliver executional excellence
Customer-facing experience
Ability to negotiate trade terms and promotional plans
Ability to collaborate with brokers and cross-functional teams
Ability to lead full item management
Ability to build selling materials and story-driven presentations
Ability to analyze customer/shopper insights and syndicated data
Ability to support accurate forecasting

Responsibilities

Manage and grow relationships with assigned Specialty customers
Partner with Sales Leads to develop and execute Annual Business Plans
Identify new Specialty customer opportunities
Negotiate trade terms and promotional plans within established financial guidelines
Collaborate with brokers and cross-functional teams to deliver on sales, distribution, and promotional goals
Lead full item management, including new item launches, speed-to-shelf tracking, and lifecycle management
Build selling materials and story-driven presentations for customer meetings and line reviews
Analyze customer/shopper insights and syndicated data to provide actionable recommendations across the 4Ps (Product, Price, Placement, Promotion)
Support accurate forecasting through item-level data pulls and insights
Monitor competitive activities

Skills

Customer Relationship Management

Business Management

Sales

Strategic Planning

Communication

Business Development

OLLY

Nutritional supplements for health and wellness

About OLLY

OLLY offers a variety of nutritional supplements aimed at improving overall well-being. Their product range includes gummies, softgels, capsules, and powders that target specific health needs such as sleep, mood, immunity, beauty, and general health. OLLY's products are designed to be convenient and enjoyable, making it easier for health-conscious consumers of all ages to incorporate essential nutrients into their daily routines. Unlike many competitors, OLLY operates on a direct-to-consumer model, selling products directly through their website, which allows them to enhance customer experience and build loyalty. Their goal is to provide high-quality, scientifically-backed supplements that help individuals improve their health in a simple and enjoyable manner.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$642KTotal Funding

GROWTH_EQUITY_VCCompany Stage

Healthcare, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Fertility Treatment Support

401(k) Retirement Plan

401(k) Company Match

Hybrid Work Options

Wellness Program

Free product

Risks

Increased competition in menopause supplements could impact OLLY's market share.

Legal challenges over melatonin mislabeling could harm OLLY's reputation and finances.

Consumer skepticism about nootropic ingredients may affect new cognitive health product sales.

Differentiation

OLLY offers a wide range of wellness products, including gummies, softgels, and powders.

The company focuses on science-backed formulations, enhancing trust and credibility with consumers.

OLLY's direct-to-consumer model allows control over customer experience and data collection.

Upsides

OLLY's entry into the menopause category addresses an underserved market with high demand.

The partnership with Roku offers innovative e-commerce opportunities through streaming platforms.

OLLY's focus on clean label products aligns with consumer demand for transparency and quality.

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