Senior Associate, Business Operations

Employment Type: Full-Time Location Type: Remote

Why Join Jerry?

• Pre-IPO Startup: Backed by significant capital, with proven traction and runway ($240M funded).
• Rapid Growth: Experienced 60X revenue growth in 5 years within a $2T market size.
• Leadership Partnership: Work directly with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better).
• Market Disruption: Opportunity to be part of a company poised to become a $10B business.
• Career Acceleration: Immerse yourself in a talent-dense environment and significantly advance your career.

About the Opportunity

Jerry is seeking a Senior Associate, Business Operations to join our dynamic team. We achieved profitability in early 2024 and have ambitious goals: scaling from 5 million to 50 million customers and becoming a $10 billion business.

As a Senior Associate, Business Operations, you will be instrumental in driving data-informed decisions across critical business initiatives, including carrier growth and development, and building new products from the ground up. You will leverage advanced machine learning models to conduct in-depth analyses, extract actionable insights, and shape our growth strategies.

Jerry is building the first super app for car ownership, aiming to make it affordable and accessible. Our offerings include insurance, buying/selling, registration, loans, safety, repairs, and parking, targeting a $2 trillion U.S. market. Since our inception in 2019, we've expanded to include loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have acquired over 5 million customers, raised $240 million in funding, scaled our revenue 60X, and grown our team to 225 employees across 6 countries.

Hear from an ex-McKinsey teammate:

"I’ve really enjoyed working at Jerry because it’s allowed me to flex the strategy muscles I built at McKinsey while also getting much closer to implementation. Unlike traditional consulting, I’m not just handing off a recommendation — I actually get to own the metrics, design A/B tests, and see how our strategies play out in the real world.

Jerry has a deeply data-driven culture. We A/B test everything, and there’s been a big investment in data infrastructure — from clean, well-structured data to a strong data engineering team that supports real decision-making. As a result, the data and BizOps team is seen as a core strategic partner within the company.

Another thing I’ve appreciated is the team itself. A lot of people here come from MBB, so I’ve still got the energy, sharp thinking, and high bar that I had at McKinsey — but now I also get to build, test, and iterate on the strategies I help develop. It’s a great mix of ownership, rigor, and impact."

How You Will Make an Impact

• Strategic Partnerships: Collaborate with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Experimentation: Lead the design, execution, and analysis of A/B experiments for new and existing features, deriving key insights to guide product and business strategies.
• Growth Optimization: Define, analyze, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Process Improvement: Identify opportunities to automate manual processes and enhance operational efficiency.

Preferred Experience

• Bachelor's degree in a quantitatively or intellectually rigorous discipline.
• 2-3 years of management consulting experience from a top-tier firm (McKinsey, Bain, and Boston Consulting Group preferred) OR equivalent experience in business analysis/operations.
• High proficiency with SQL and/or experience conducting complex data analyses.

Who You Are

• Problem Solver: Possess a strong framework for problem-solving and operate on first principles.
• Effective Communicator: Comfortable communicating with diverse audiences, from front-line employees to the C-suite.
• Excellence-Driven: Set exceptionally high standards for yourself and your team, continuously striving for improvement.

Jerry.ai is an equal opportunity employer.

(Please note: Only applicants under consideration will be contacted.)