Loopio

Senior Account Manager

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software as a Service (SaaS)Industries

Requirements

Candidates should possess a Bachelor's degree and demonstrate at least 5 years of experience in account management, with a proven track record of driving revenue growth and building strong customer relationships. Experience working with enterprise-level clients (2500-10,000 employees) is highly desirable, along with a strong understanding of SaaS business models and contract negotiation.

Responsibilities

As a Senior Account Manager, you will lead end-to-end conversations around renewal and expansion opportunities with your portfolio of Enterprise customers, build meaningful relationships through various communication channels, map customer organizations and develop strategic relationship-building plans, partner closely with Customer Success Managers to identify expansion opportunities, negotiate contract terms and pricing, respond to customer requests for additional users and upgrades, present the value of Loopio to key stakeholders, own executive relationships, conduct product demonstrations, build engagement playbooks, leverage customer health data to identify growth opportunities, maintain accurate forecasts, manage renewals and expansions in Salesforce and Gainsight, monitor license consumption, and collaborate with internal teams to support customer success.

Skills

Account Management

Sales

Customer Success

Relationship Building

Communication

SaaS Product Knowledge

CRM Systems

Salesforce

Gainsight

Contract Negotiation

License Management

Loopio

RFP response software for enterprises

About Loopio

Loopio specializes in simplifying the process of responding to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and Security Questionnaires. Its main product is RFP response software that helps businesses manage and automate the intricate task of creating high-quality responses. The software features a smart content management system that organizes a company's knowledge base, making it easy for teams to collaborate, assign tasks, and review projects efficiently. Loopio operates on a subscription-based model, allowing clients to access its software and tools for a recurring fee. This model helps clients save time and improve the quality of their responses, enabling them to win more business. Loopio stands out from competitors by focusing on enhancing collaboration and efficiency for medium to large enterprises across various industries, including technology, healthcare, and finance.

Key Metrics

Toronto, CanadaHeadquarters

2014Year Founded

$203MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Hybrid Work Options

Phone/Internet Stipend

Professional Development Budget

Risks

Increased competition from established players like SAP threatens Loopio's market share.

Potential over-reliance on CRM integrations poses risks if policies change.

Recent layoffs may indicate internal financial or strategic challenges.

Differentiation

Loopio integrates seamlessly with CRM systems like Salesforce and HubSpot.

The Response Management Loop Framework offers a holistic approach to proposal management.

Loopio's smart content management system centralizes and organizes knowledge efficiently.

Upsides

Growing demand for AI-driven content management boosts Loopio's market potential.

Integration with CRM systems streamlines sales and proposal workflows.

Expansion into new markets enhances Loopio's global presence and capabilities.

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