Account Manager
Vantage- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have 6+ years of experience in account management, project management, or technical program management, proven experience working with enterprise or mid-market clients in a client-facing role, familiarity with tools and platforms such as CMS (e.g., Webflow, WordPress), marketing stacks, analytics tools, and CRMs like HubSpot, and understanding of project delivery frameworks such as Agile or Scrum.
The Senior Account Manager will own and manage strategic relationships with key enterprise and mid-market clients, serve as the primary point of contact for client stakeholders, translate client goals, challenges, and feedback into actionable plans for delivery and execution, collaborate with internal delivery leads and project managers to ensure projects meet scope, timelines, and quality standards, support the hiring and structuring of delivery teams based on evolving client needs and project complexity, proactively identify areas for account growth, upsell opportunities, and increased client satisfaction, maintain a deep understanding of each client’s business model, metrics of success, and technical environment, facilitate effective communication between clients and internal teams, and participate in key planning sessions, retrospectives, and delivery updates.
Technical services for digital growth
Outliant provides a range of technical services designed to support businesses in their digital growth. Their offerings include product development, user acquisition, business automation, DevOps, and big data solutions. The team focuses on taking ideas from conception to execution, ensuring that clients receive tailored solutions that meet their specific needs. What sets Outliant apart from competitors is their commitment to delivering value at every stage of the process, emphasizing a solution-driven approach. The main goal of Outliant is to empower businesses to thrive in the digital landscape by providing comprehensive support and expertise.