Adobe

Enterprise Sales Account Manager, Digital Media

Utah, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Media, Software, Enterprise SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full time
  • Salary: Not specified

Adobe’s Digital Media Enterprise team is seeking a proactive and hardworking Account Manager to support the needs of our Enterprise clients. This role is responsible for sourcing and closing new customers, as well as managing the end-to-end relationships of existing clients. Success will be measured by revenue delivery against targets, up-sell and optimization effectiveness, client satisfaction and retention levels, and contributions to the overall sales team and business unit. The ideal candidate is a strong hunter with a history of exceeding quota and building deep customer relationships. The role focuses on enterprise accounts with greater than $1B in annual revenue.

Requirements

  • Experience: Minimum 10+ years of proven track record in field account management or account executive experience.
  • Sales Experience: Proven track record selling complex Enterprise Solutions.
  • Relationship Building: Ability to forge and maintain strong business relationships.
  • Technical Skills: Demonstrated analytical and computer skills.
  • Communication Skills: Excellent communication and presentation skills with a top-notch customer service approach.
  • Analytical Skills: Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations.

Responsibilities

  • Client Management: Maintain and grow existing client base, including expansion of new offerings.
  • Revenue Generation: Drive specific product revenue in the territory.
  • Relationship Development: Build strong, lasting relationships with customers by understanding their needs and business objectives.
  • Lead Generation: Perform outbound contact to existing customers to sell additional solutions.
  • Product Knowledge: Acquire and maintain a working knowledge of the complete capabilities of Adobe’s solution offerings.
  • Pipeline Management: Convert customer challenges into new opportunities and maintain an active pipeline of forecasted opportunities to meet monthly, quarterly, and annual quota objectives.
  • Customer Satisfaction: Improve overall customer satisfaction in assigned customer accounts.
  • Cross-Functional Collaboration: Work with various groups within Adobe (Product, Marketing, Finance, and Engineering) to provide customer feedback and drive revenue opportunities.

Application Instructions

  • Not specified in the provided text. Interested candidates should visit the Adobe careers website for more information and to submit their application.

Skills

Enterprise Solutions
Account Management
Customer Relationship Building
Sales
Analytical Skills
Communication
Presentation
Computer Skills

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters
1994Year Founded
$668.9MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise Software, DesignIndustries
10,001+Employees

Benefits

Company Equity
401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.
Open-source alternatives may attract users away from Adobe's subscription model.
Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.
Adobe's subscription model includes special pricing for students, teachers, and businesses.
Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.
Remote work boosts demand for Adobe's cloud-based document management solutions.
AR's popularity in marketing benefits Adobe's 3D and AR tools.

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