Senior Account Executive (USA Only - 100% Remote)

Position Overview

• Location Type: Remote
• Job Type: FullTime
• Salary: $130K - $160K

Close is building the modern CRM for small, scaling businesses. Currently, we are a team of over 100 people across 22 countries, united by the goal to help small businesses sell better by eliminating manual work and empowering them to focus on relationships. Close is customer and people-centric, with sustainability at its core, valuing both business health and team well-being. As a bootstrapped and fully remote company since 2016, we prioritize impact, ownership, and quality. We favor asynchronous communication over meetings and relentlessly focus on work that drives significant results. Our approach to the workplace is mature, expecting effective time management, thoughtful communication with teammates and customers, and the production of great work.

About Us

Close originated as Elastic Sales, a sales-as-a-service business that experimented with innovative sales tactics. The need for condensed sales communication and CRM software to support the team's success led to the creation of Close (notably, we were the first CRM with built-in calling). Through this process, we developed cutting-edge sales practices, strong opinions, and established ourselves as a leader in the small business CRM space.

About the Role

We are expanding our inbound sales team to accommodate a growing volume of high-intent leads. This Sr. Account Executive role is crucial for driving revenue growth by managing the complete sales cycle for Close’s most complex and largest deals. Our lead flow is predominantly inbound, with customers typically signing up for a 14-day trial or directly requesting to speak with Sales. Our customer base consists primarily of small, scaling businesses, and our typical deal cycle is around two weeks. We anticipate our Account Executive team to manage approximately 100 deals per month, with varying service levels. You will report to Liz Stephany, our Sr. Director of Sales and Customer Success, and will collaborate closely with other Account Executives and our exceptional Support and Success teams.

Requirements

• 2-5 years of quota-carrying, full-cycle sales experience.
• 1-2 years of experience selling software within the SaaS industry, with a preference for the SMB sector.
• Knowledge of CRM, coaching, or marketing agency sectors is considered a plus.

Responsibilities

• Manage the full sales cycle for Close’s most complex and largest deals.
• Drive revenue growth by converting inbound leads.
• Partner closely with other Account Executives and our Support/Success teams.
• Manage approximately 100 deals per month.
• Proactively seek ongoing performance feedback and commit to continuous improvement.

Application Instructions

• (No specific instructions were provided in the original job description.)