Common Room

SMB Account Executive

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Relationship Management, Sales Enablement, B2B Software, Marketing & AdvertisingIndustries

Requirements

Candidates should have 1–3 years of SaaS sales experience, ideally in a closing role, and a consistent track record of hitting or exceeding quota. Experience working in fast-paced environments—startups or growth-stage companies preferred, and a customer-first mindset with a consultative approach to selling are required. Strong communication, organization, and follow-up skills are also necessary, along with curiosity and a willingness to learn new products, tools, and processes. Bonus points if the candidate has experience selling to sales, marketing, or community teams, or is familiar with PLG or PLS motions.

Responsibilities

The SMB Account Executive will drive outbound and inbound pipeline by identifying, qualifying, and developing high-potential leads into opportunities. They will build strong relationships with users and buyers across SMB accounts, understanding their needs and guiding them through the buying process. The role involves owning the full sales cycle—from discovery to close—including negotiation and coordination with internal teams. The Account Executive will partner with customer engineers and success managers to support smooth handoffs and strong early customer experiences. They will also capture insights from sales conversations to inform product and marketing strategy, and be a key contributor to shaping how the company sells and supports SMB customers as it grows.

Skills

Sales
Outbound Sales
Inbound Sales
Lead Qualification
Customer Relationship Management
Account Development
Startup Environment Adaptability
Ambiguity Tolerance

Common Room

Sales and marketing platform for customer insights

About Common Room

Common Room offers a platform that helps businesses track their customer journey across various channels, such as social media and product usage. It identifies potential customers showing intent to purchase, enabling sales teams to engage effectively and enhance their sales process. The platform operates on a freemium model, allowing users to start for free and upgrade for advanced features, and it integrates with various tools like CRM systems for a comprehensive view of customer interactions. The goal is to empower businesses to accelerate their sales pipeline and improve product adoption.

Seattle, WashingtonHeadquarters
2020Year Founded
$102MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Company Holidays
Monthly Remote Stipend
Paid Family Leave

Risks

Competition from AI-powered sales platforms like Gong is increasing.
Community-led growth strategies may require platform adaptation.
In-office work trends could impact talent attraction if remote work is maintained.

Differentiation

Common Room integrates with platforms like GitHub for a unified customer view.
The platform uses AI to identify potential customers showing purchase intent.
Common Room's freemium model attracts a broad user base, converting them to paid customers.

Upsides

Increased focus on AI-driven sales tools enhances personalized customer interactions.
Community-led growth strategies provide opportunities for business insights.
Demand for SDR and AE efficiency tools benefits Common Room's target market.

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