Seasonal Retail Associate at Columbia Sportswear Company

Rocky View County, Alberta, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

No specific education required (High School Diploma or GED preferred)
2 (or less) years of experience in a position or specialization
Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
16 years of age or older
Ability to frequently work in an active environment (constantly move about), physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may use specialized equipment, exposure to dust and noise
Occasionally requires the ability to work in a place
Ability to communicate clearly with others
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts (adhering to all local, state, and federal laws)

Responsibilities

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options)
Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations
Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately
Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently
Serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction
Employ natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting company values to enhance customer service and teamwork
Assist the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions” (e.g., ensuring product availability on the sales floor, creating eye-catching visual displays, addressing customer inquiries, running an efficient checkout process)

Skills

Key technologies and capabilities for this role

Customer ServiceVisual MerchandisingSalesProduct RecommendationsCheckout ProcessProblem Solving

Questions & Answers

Common questions about this position

What benefits are offered to Seasonal Retail Associates?

Benefits include flexible work schedules, holiday pay program with a 7% Holiday Appreciation Bonus for eligible hours from Nov 17-Dec 28, employee discounts on brands like Columbia, prAna, Sorel, and Mountain Hardwear, and wellness time off.

Is this a remote position or does it require in-store work?

This is an in-store retail position requiring presence in one of over 430 retail stores worldwide, involving physical tasks like moving about, handling merchandise up to 40 lbs., and maintaining store standards.

What skills are required for the Seasonal Retail Associate role?

Key skills include providing exceptional customer service, operating Inventory and Point of Sales (POS) systems and other retail software tools, problem-solving, sales abilities, and maintaining visual merchandising, cleanliness, and safety standards.

What is the company culture like for Retail Associates?

The culture features a fun, engaging, energetic team focused on helping you grow, with emphasis on teamwork, exceptional customer service, and supporting the mission of 'Connecting Active People with Their Passions.'

What makes a strong candidate for this Seasonal Retail Associate position?

Strong candidates have 2 or less years of experience, skill with POS and inventory systems, are 16 years or older, and can handle a physical environment with customer interaction and product handling.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters

1938Year Founded

$40KTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees