Customer Experience, Contract & Sales Support
World KinectSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
TelecommunicationsIndustries
Requirements
Candidates should possess proven experience in sales support or customer service, along with a strong understanding of the wholesale telecommunications industry. Excellent communication, negotiation, and interpersonal skills are required, as well as proficiency in CRM software such as Salesforce or Dynamics and the Microsoft Office Suite.
Responsibilities
The Sales Support Specialist will utilize Salesforce CRM to maintain accurate records of partner and customer interactions, prepare quotations, respond to requests for service, serve as a key point of contact for partners and customers, provide excellent customer service, foster a solution-focused culture, continuously improve sales processes, collaborate with internal teams, process orders in Netportal, track and report on key performance metrics, and provide support to the Sales Team to drive sales and achieve targets.
Skills
CRM software (Salesforce, Dynamics)
Microsoft Office Suite
Customer Service
Negotiation
Interpersonal Skills
Order Processing
Sales Support
Communication Skills
Connectly
AI-powered marketing automation for e-commerce
About Connectly
Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.
Key Metrics
San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees