Market Engagement Consultant
Research InnovationsSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Aviation, Business ServicesIndustries
Requirements
Candidates should possess 3+ years of experience in sales support, customer service, or contract administration, preferably within the aviation or fuel-related industries, and demonstrate strong communication and organizational skills, proficiency in Microsoft Word, PowerPoint, Excel, Adobe, Salesforce, and Box. Familiarity with municipal bidding and aviation industry knowledge is a plus, along with being detail-oriented and able to handle multiple tasks and priorities independently.
Responsibilities
The Customer Experience, Contract & Sales Support Specialist will prepare and submit RFPs and proposals in collaboration with the Sr Contract Administration Manager and sales team, track contracts and renewals while maintaining organized records in Box, provide sales support by assisting sales representatives with customer onboarding, documentation, ACH-EFT setup, W-9 forms, and user credentials, coordinate efforts to maintain data accuracy for municipalities and government bid cycles, provide proactive communication and project support to ensure customer satisfaction, work with other departments to support sales representatives with Salesforce updates, credit changes, and account setup, offer day-to-day customer support through phone/email outreach, and lead calls and write formal correspondence.
Skills
Contract Management
Proposal Preparation
CRM Management
Customer Support
Data Coordination
Documentation
RFP Process
Account Onboarding
Compliance
World Kinect
About World Kinect
Key Metrics
N/AHeadquarters
N/AYear Founded
N/ACompany Stage