Sales Supervisor (Full-Time) at Rag & Bone

East Rutherford, New Jersey, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fashion, RetailIndustries

Requirements

Style-savvy, people-centric, and hustle-happy mindset
Love for fashion and ability to thrive in a fast-paced environment
Ability to display best-in-class customer service techniques, clienteling standards, and sales interactions
Strong product knowledge
Understanding of rag & bone brand philosophy and lifestyle
Knowledge of all company policies and procedures
Ability to accurately process Point of Sale transactions
Leadership and role model qualities to support sales associates
Ability to diffuse conflict and escalate when necessary
Full-time availability for a temporary pop-up role with potential to go permanent

Responsibilities

Ensure sales goals are consistently met and service standards are executed according to company guidelines
Act as an extension of store management, leading and role-modeling service standards and policy adherence
Ensure all customers are attended to and maintain a service-centric floor environment
Complete management-level operational tasks as needed
Ensure all staff on duty display best-in-class customer service, clienteling, and sales interactions
Meet store and metric goals
Grow and manage clientele
Demonstrate product knowledge and support senior management in delivering it to staff
Encourage and recognize opportunities for team selling
Partner with Visual Merchandising team on floor sets, window changes, and other projects
Ensure the store is opened and closed according to company guidelines
Contribute to low inventory shrink and inventory accuracy through consistent execution of inventory touch points
Assist in tracking, monitoring, and communicating business results
Model and teach store associates to support a positive client-centric environment
Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
Consistently act within core values of rag & bone

Skills

Key technologies and capabilities for this role

Sales SupervisionCustomer ServiceTeam LeadershipRetail ManagementStore OperationsFashion Retail

Questions & Answers

Common questions about this position

What is the pay range for the Sales Supervisor role?

The base pay ranges from $20-$21 hourly. Sales Supervisors are also eligible for the rag & bone Commissions Program and Incentive programs, which may increase total compensation.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What key skills are needed for the Sales Supervisor position?

Key skills include best-in-class customer service techniques, clienteling, sales interactions, product knowledge, team leadership, and meeting sales goals.

What is the company culture like at rag & bone?

rag & bone fosters a collaborative workspace that supports talent, creativity, and forward-thinking, with an inclusive environment that encourages employee connection and empowers individuals to have a voice.

What makes a strong candidate for this Sales Supervisor role?

Strong candidates are style-savvy, people-centric, hustle-happy individuals who love fashion, thrive in fast-paced environments, excel in customer service, and can lead teams to meet sales goals.

Rag & Bone

Contemporary fashion brand for clothing and accessories

About Rag & Bone

Rag & Bone creates high-quality clothing, shoes, and accessories for men and women, focusing on an effortless urban style and expert craftsmanship. Their products are sold directly to consumers through their website and physical stores, allowing for a personalized shopping experience with expert stylists who help customers create customized looks. This tailored service enhances customer satisfaction and loyalty. Rag & Bone stands out from competitors by emphasizing quality, sustainability, and ethical practices, ensuring that their products are made with integrity. The company's goal is to provide stylish, well-made apparel while maintaining a commitment to customer satisfaction and responsible business practices.

New York City, New YorkHeadquarters

2002Year Founded

ACQUISITIONCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Risks

Integration with Guess and WHP Global may disrupt operations and brand identity.

Andrew Rosen's leadership could lead to strategic shifts alienating existing customers.

Expansion into Tampa may face challenges from local competition and market saturation.

Differentiation

Rag & Bone combines British heritage with modern New York design.

The brand offers personalized styling services for a tailored shopping experience.

Rag & Bone is committed to quality, sustainability, and ethical practices.

Upsides

Partnership with Astound Commerce enhances online customer experience and DTC operations.

Guess and WHP Global's acquisition provides resources for market expansion and innovation.

New store in Tampa, Florida, captures a growing market and increases brand visibility.

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