Sales Operations Analyst at Remitly

Johannesburg, Gauteng, South Africa

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Professional ServicesIndustries

Requirements

Experience in Sales Operations, Business Analytics, or related roles
Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau)
Strong command of Excel (e.g., pivot tables, data modeling)
Excellent analytical, organizational, and communication skills
Ability to manage multiple projects and stakeholders concurrently
Ability to undertake ad hoc analyses and responsibilities as required
Commitment to continuous learning and improvement
Ability to work effectively in a diverse and inclusive team environment

Responsibilities

Analyze and interpret sales data to identify trends, gaps, and opportunities
Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions
Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making
Identify inefficiencies in the sales process and recommend operational improvements
Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption
Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency
Contribute to strategic planning and quarterly business reviews
Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives

Skills

Key technologies and capabilities for this role

SalesforcePower BITableauExcelPivot TablesData ModelingSales AnalyticsDashboardsForecastingPipeline Analysis

Questions & Answers

Common questions about this position

What is the salary for the Sales Operations Analyst position?

This information is not specified in the job description.

Is this a remote role or what is the location policy?

This information is not specified in the job description.

What skills are required for the Sales Operations Analyst role?

Required skills include proficiency in CRM platforms like Salesforce, BI tools such as Power BI or Tableau, strong Excel skills including pivot tables and data modeling, plus excellent analytical, organizational, and communication abilities.

What is the company culture like for this team?

The role involves working in a diverse and inclusive team environment, with promotion of healthy work/life balance through flexible working hours, wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.

What makes a strong candidate for this Sales Operations Analyst position?

Strong candidates have experience in Sales Operations or Business Analytics, proficiency in Salesforce, BI tools, and Excel, plus the ability to manage multiple projects, collaborate cross-functionally, and commit to continuous learning.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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