[Remote] Senior Sales Operations Business Partner at Bazaarvoice

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, E-commerce, RetailIndustries

Requirements

4+ years of experience in a strategic Sales Operations, Revenue Operations, or Business Partner role, ideally within a B2B SaaS company
Strategic Mindset: Proven ability to think beyond the immediate data request and understand the broader business context to provide forward-looking insights
Analytical Excellence: Superior analytical and problem-solving skills with a track record of synthesizing complex data into compelling, concise recommendations
Strong proficiency in data analysis and tools (implied from analytical acumen and handling metrics, pipeline, forecasts)
Innate curiosity to solve complex problems
Influencing skills to drive change
Ability to transform data into a clear, actionable strategy for senior leadership

Responsibilities

Own the end-to-end operational cadence for assigned sales segment across four key areas: Inspect & Inform, Investigate, Resolve, and Enforce
Inspect & Inform: Proactively monitor sales execution metrics, pipeline health, and forecast trends to identify risks and opportunities; surface critical insights and flag issues to business stakeholders, translating complex data into a clear narrative
Investigate: Partner directly with sales leadership to conduct root cause analysis when metrics are falling behind; understand what’s working, what’s not, and underlying drivers of performance
Resolve: Collaborate with sales leaders to design and implement corrective action plans; co-own resolution by shaping changes in strategy, tactics, and sales plays
Enforce: Drive adoption of operational excellence; ensure adherence to best practices in pipeline management, enforce key metrics hygiene, and champion consistent execution of Go to Market plays and sales processes
Act as trusted advisor and strategic co-pilot to sales organization and leadership, driving strategy, enforcing operational rigor, and delivering insights to accelerate performance

Skills

Key technologies and capabilities for this role

Sales OperationsRevenue OperationsSales StrategyData AnalysisBusiness IntelligenceAnalyticsReportingOperational Excellence

Bazaarvoice

Facilitates user-generated content for eCommerce

About Bazaarvoice

Bazaarvoice enhances consumer experiences and drives sales by leveraging user-generated content, such as customer reviews, ratings, and visual content. The company provides tools that allow retailers and brands to collect, manage, and distribute this content, integrating it into their online stores and marketing strategies. Bazaarvoice stands out by offering a powerful content engine that amplifies the reach of client content across a vast retail network and integrates with social media platforms. The goal is to empower brands and retailers to use customer opinions and visual content to inspire confidence and increase sales.

Austin, TexasHeadquarters

2005Year Founded

$19.4MTotal Funding

POST_IPO_EQUITYCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Mental wellness matters - All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.

Improve your community and b:generous - We believe in investing our time and money to support our communities globally.

Embrace wellness and reward others - Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.

Paid sabbaticals - We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.

Recognition-based culture - We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.

Flexible work from home policies - The working world has changed. So have we.

Risks

Fake reviews and fraudulent content threaten Bazaarvoice's credibility and consumer trust.

Economic downturn reduces consumer spending on non-essential items, impacting demand.

Integration of Granify introduces risks in aligning AI-driven contextualization with existing systems.

Differentiation

Bazaarvoice leverages user-generated content to enhance consumer experiences and drive sales.

The company offers a powerful content engine that amplifies client content reach.

Strategic partnerships with social media platforms turn visual content into actionable purchase points.

Upsides

AI-driven personalization tools enhance user experience and increase engagement.

Growing concern over fake reviews boosts Bazaarvoice's authenticity verification processes.

Partnership with Attentive expands communication channels for personalized consumer interactions.

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