Sales Engineer - Remote at Level AI

United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles
Strong understanding of SaaS solutions and web app fundamentals
Strong business acumen, and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople
Experience with data analytics tools and methodologies
Basic Familiarity with ML and AI concepts
Eager to learn, try new things, and take calculated risks
Data-driven, a process-oriented individual who can point to ways you’ve upleveled the product/process and people in your professional experience past
Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients

Responsibilities

Delivering polished, in depth product demos to prospects
Leading product evaluations, demonstrating attainment of success criteria for prospects
Working cross functionally, with engineering to influence product roadmap, features, and reporting bugs
Use deep product knowledge, and general tech understanding, to be consultative and devise solutions to customer problems
Be able to explain complex data analytics and AI topics to people
Empower prospect employees to champion and advocate for our solution

Skills

Key technologies and capabilities for this role

Sales EngineeringSaaSData AnalyticsMachine LearningAIProduct DemosPresentation Skills

Questions & Answers

Common questions about this position

What is the compensation for this Sales Engineer role?

Level AI offers market-competitive compensation based on the skill set and aptitude of the candidate.

Is this Sales Engineer position remote?

Yes, the Sales Engineer role is remote.

What skills and experience are required for this position?

Candidates need 7+ years in enterprise Sales Engineering, Consulting, or technical customer-facing roles, strong understanding of SaaS and web apps, business acumen with polished presentation skills, experience with data analytics, and basic familiarity with ML/AI concepts.

What is the company culture like at Level AI?

Level AI is a dynamic startup where you'll work with talent from Amazon, Facebook, and Google, have fun, learn new things, grow together, take calculated risks, and provide input on offerings and client interactions.

What makes a strong candidate for this Sales Engineer role?

Strong candidates are data-driven, process-oriented individuals eager to learn and take calculated risks, with a track record of upleveling products, processes, and people in past roles.

Level AI

Enhances customer experience through intelligent automation

About Level AI

Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.

Mountain View, CaliforniaHeadquarters

2018Year Founded

$72.4MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Remote Work Options

Parental Leave

401(k) Retirement Plan

Risks

Emerging competition from other AI platforms threatens Level AI's market share.

Rapid AI advancements could render Level AI's offerings obsolete without continuous innovation.

Data privacy regulations may impact operations, especially with new monitoring features.

Differentiation

Level AI integrates human and machine intelligence for enhanced customer experience.

The company eliminates data silos, improving decision-making and customer interactions.

Level AI's subscription model offers steady revenue and customer retention.

Upsides

Increased demand for AI-driven customer service solutions boosts Level AI's market potential.

Growing interest in real-time conversational intelligence tools enhances call center performance.

Rising adoption of generative AI technologies automates tasks and personalizes interactions.

Land your dream remote job 3x faster with AI

Try Jobo Free