Cloud Sales Engineer (Remote)
CrowdstrikeSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess 5 or more years of experience in a technical Sales Engineering or similar role, demonstrating a strong understanding of Cloud/SaaS technologies and Active Directory environments. Familiarity with network architecture, industry standard authentication protocols (SAML, OIDC/OAuth, LDAP, RADIUS), and MDM/RMM solutions is preferred, as is experience with MFA technologies like TOTP and WebAuthn. Experience configuring and deploying identity and/or directory solutions, along with familiarity with both direct and channel/partner sales cycles, are also desired.
Responsibilities
The Sales Engineer will act as a technical trusted advisor, providing consultative support to organizations in the UK and EMEA region evaluating the JumpCloud platform, delivering tailored product demonstrations, uncovering customer pain points, and aligning JumpCloud solutions to those challenges. They will support direct and partner sales teams with product-related questions and skill development, build relationships with partners through technical enablement, assist prospects with setup and configuration of free trials, and provide technical Q&A throughout the trial process. Additionally, the Sales Engineer will assess prospect readiness for formal sales cycles, provide evaluation frameworks, identify common technical issues, and advise on implementation best practices to accelerate customer time to value, as well as contribute to product development by identifying themes for automation and self-serve.
Skills
Technical Consulting
Product Demonstration
Customer Needs Analysis
Technical Support
Partner Enablement
Trial Setup and Configuration
Technical Q&A
Implementation Best Practices
Automation
Self-Serve Support
JumpCloud
Cloud-based identity and access management services
About JumpCloud
JumpCloud offers cloud-based directory services that help businesses manage user identities and access to IT resources like applications, networks, and devices from a single platform. It serves a variety of clients, including small and medium-sized businesses and larger enterprises, particularly in sectors that require strong IT security. The company operates on a subscription model with different service tiers, allowing clients to choose features that fit their needs and budgets. JumpCloud's goal is to simplify identity management and access control, enhancing security and operational efficiency for its users.
Key Metrics
Louisville, ColoradoHeadquarters
2012Year Founded
$371.3MTotal Funding
SERIES_FCompany Stage
Enterprise Software, CybersecurityIndustries
501-1,000Employees