Sales Enablement Manager (Onboarding)

Position Overview

• Location Type: Onsite
• Job Type: FullTime
• Salary: Not specified

We’re on a mission to provide equitable access to economic opportunity, for everyone. We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential. We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

This role is ideal for someone who is energized by program building, obsessed with first impressions, and passionate about helping others succeed. You’ll work closely with GTM leaders, Product Marketing, and RevOps to design a seamless, role-specific onboarding experience that accelerates time-to-productivity and sets the tone for long-term success.

Requirements

• Not specified

Responsibilities

Onboarding Ownership:

• Own and continuously evolve onboarding programs across all Sales segments in EMEA (BDRs, AEs, AMs, and Sales Managers)
• Design and deliver modular onboarding paths that balance global consistency with regional and role-specific needs
• Develop field-relevant, high-impact content (e.g., playbooks, quick starts, manager toolkits) to support new hire success

Partnering:

• Partner with hiring managers to ensure every onboarding cohort is well-supported and goal-aligned

Program Delivery & Facilitation:

• Facilitate or coordinate live sessions for onboarding cohorts—including product, messaging, tools, process, and methodology
• Leverage LMS, Notion, Gong, and async tools to create engaging learning experiences within the flow of work
• Standardize onboarding operating rhythms (kickoffs, wrap-ups, feedback loops) for consistent learner experience

Manager Enablement:

• Equip frontline managers with the tools, training, and communication flows they need to coach new hires effectively
• Launch manager onboarding guides, enablement kits, and coaching cadences that reinforce early rep performance
• Act as a trusted partner to sales leadership on team readiness, coaching expectations, and onboarding success

Measurement & Optimization:

• Define and track onboarding KPIs, including time-to-first-deal, early-stage pipeline generation, and manager engagement
• Use Gong insights, survey data, and performance data to continuously improve the onboarding experience.