Post-Sales Enablement Analyst

Employment Type: Full-time Location Type: Remote Salary:

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Company Description

R25_0012867#LinkedIn-Remote*US role, must be in US at time of application to be considered.

NielsenIQ is seeking a talented Post-Sales Enablement Analyst to play a key role in enabling sellers to be more efficient, stay focused on winning business, and ensure a smooth customer experience upon close of contract. This role will work with cross-functional teams (Sales, Finance, Customer Success, etc.) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster.

An ideal candidate is a proactive, deadline-driven task manager. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success, and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data-driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail-oriented, possesses excellent communication, active listening, and time management skills.

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Responsibilities

• Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; providing an expert-level review of opportunities prior to approval, assisting with PO tracking and management, processing of orders, billing, and coordinating with cross-functional team members as applicable to ensure a stellar customer experience.
• Help drive the development, automation, governance, measurement, and improvement of the order-to-invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support.
• Partner closely with major business functions across the sales cycle including Customer Success, Finance, and Sales to resolve issues quickly.
• Drive compliance with company policies, business rules, and revenue recognition principles.
• Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader(s) in a timely manner.
• Proactively identify opportunities to improve the sales process, resolve inconsistencies, and give insightful feedback to cross-functional stakeholders to improve efficiency across the sales cycle.
• Serve as an expert on internal sales processes from quote-to-cash to guide sellers on best practices and ensure adherence.

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About You

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work-life balance important to you? Are you a self-starter anxious to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.

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Qualifications

• Proficiency in Microsoft Office (Excel) and Microsoft products and able to perform basic formulas.
• Experience with Microsoft Dynamics is a plus.
• Excellent critical thinking and analytical skills with a keen attention to detail.
• Strong verbal and written communication skills, including the ability to effectively collaborate with a diverse group of people from different departments.
• Ability to effectively prioritize and execute tasks in a high-pressure and ever-changing environment and must be able to manage multiple requests at the same time.
• Must be capable of collecting information from multiple sources and integrating the information to populate the output required.
• Ability to learn quickly and be comfortable asking questions and seeking answers.
• Understanding of the sales cycle and common pain points that salespeople encounter.
• Excellent written, verbal, and active listening skills.

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US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) r