Sales Support Application Specialist

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, SoftwareIndustries

Requirements

The ideal candidate will have 2+ years of experience in sales, tech, or product support, along with 2+ years of experience in a Merchant Services environment. Strong communication skills, attention to detail, problem-solving abilities, and a proactive, team-oriented mindset are essential. Experience with Salesforce and a willingness to learn are also required.

Responsibilities

This role involves gathering and submitting documents to underwriting for new customers, guiding Sales Representatives on best practices for efficient onboarding, and serving as a key point of contact for a smooth onboarding experience. Responsibilities include inputting statements into the quoting system, documenting and creating process templates, entering data into external databases, identifying and implementing process improvements, and assisting the sales team with administrative tasks. The specialist will also help merchants complete application paperwork, collaborate with underwriters to advance new accounts, maintain Salesforce records, ensure timely completion of opportunities and tasks, coordinate with other departments like Relationship Management and Integrations, stay informed through various communication channels, and support teammates as needed.

Skills

Sales Support

Application Processing

Data Entry

Process Improvement

Administrative Tasks

Quoting Systems

ERP Integration

Customer Service

Versapay

Automates accounts receivable processes for businesses

About Versapay

VersaPay automates accounts receivable processes for businesses, focusing on the B2B market. Its main product, the ARC platform, simplifies invoicing and payment by providing an online self-service portal where customers can receive invoices, make payments, and communicate with businesses. This portal is customizable, allowing clients to tailor the experience to their needs, which enhances customer satisfaction and retention. VersaPay operates on a subscription-based model, charging clients a recurring fee for access to the ARC platform, along with potential transaction fees for processed payments. This focus on customer-friendly solutions sets VersaPay apart from competitors in the financial technology sector, which is rapidly growing due to the demand for digital business solutions. The company's goal is to improve the efficiency of accounts receivable processes, making them more secure and user-friendly for businesses and their customers.

Toronto, CanadaHeadquarters

2006Year Founded

$18.7MTotal Funding

IPOCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging fintech startups like Zūm Rails pose competitive threats to Versapay.

Relocating headquarters to Miami-Dade may cause operational and cultural challenges.

New executive appointments could lead to strategic shifts affecting client relationships.

Differentiation

Versapay offers a cloud-based invoice-to-cash solution for superior customer experience.

The ARC platform provides a customizable self-service portal for efficient invoicing and payments.

Versapay integrates with various ERPs for automatic payment reconciliation and real-time insights.

Upsides

Versapay's network grew 5X in 18 months, now serving 5 million businesses.

The mid-market's demand for digital AR solutions presents growth opportunities for Versapay.

Versapay's focus on secure transactions aligns with the trend towards virtual card adoption.

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