Grafana Labs

Sales Development Representative, SEMEA (Remote, Germany)

Germany

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Software, Open SourceIndustries

Requirements

Candidates must be fluent in both German and English, both written and spoken, and possess clear and concise communication skills. They should also demonstrate excellent organizational skills, the ability to prioritize tasks, and a willingness to take on any task with a focus on quality. Resourcefulness and a proactive attitude are essential, as is openness to feedback and coaching.

Responsibilities

As a Sales Development Representative, the role involves building and maintaining knowledge of the company's technology, competitors, and industry trends. It requires following up on inbound leads, utilizing a multi-channel approach for proactive outreach, and driving effective discovery conversations to understand user needs. The position also includes collaborating with cross-functional teams, meeting pipeline targets, and using Salesforce and Grafana dashboards for lead and account management. Finally, the SDR will leverage AI tools to improve productivity and consistently demonstrate a team-first attitude and a drive to win.

Skills

Customer Engagement
Prospect Outreach
Business Development
Research
Messaging
Phone Communication
AI Productivity Tools
Team Collaboration
Technical Curiosity

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

Key Metrics

New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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