Sales Development Representative, (Remote, Germany) at Grafana Labs

Germany

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, BiotechnologyIndustries

Requirements

Candidates must be located in Germany and fluent in both German and English, written and spoken. They should possess a clear and concise communication style, excellent organizational skills, and the ability to prioritize tasks. A resourceful and proactive attitude, a team-first mentality, and a willingness to take on any task with a focus on quality are essential. Experience using AI as a productivity tool is also required.

Responsibilities

Sales Development Representatives will engage with users and prospects to provide guidance and resources, partnering with the sales team to identify new business opportunities and contribute to revenue goals. Responsibilities include building knowledge of Grafana technology and the competitive landscape, following up on inbound leads, and proactively outreaching to target accounts via multiple channels. SDRs will use Salesforce and Grafana dashboards for lead management, conduct research to customize outreach, drive discovery conversations to understand user needs, meet pipeline targets, and collaborate with marketing and sales teams.

Skills

Sales Development

Customer Engagement

Business Development

Lead Generation

AI Tools

Communication

Research

Problem-Solving

Teamwork

Open Source

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters

2014Year Founded

$783.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.

Recent critical security vulnerabilities could affect customer trust and adoption.

Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.

The company provides both self-managed and fully managed observability solutions for diverse needs.

Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.

The company surpassed $250M in annual recurring revenue with over 5,000 customers.

Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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