Grafana Labs

Sales Development Representative, NEMEA (Remote, UK)

United Kingdom

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Software, Open SourceIndustries

Requirements

Candidates should be located in the UK and possess clear and concise written and verbal communication skills, excellent organizational skills, and the ability to prioritize multiple tasks. They should also be resourceful and proactive, willing to take on any task with a focus on quality, and driven by purpose with a team-first attitude.

Responsibilities

As a Sales Development Representative, the role involves building and maintaining knowledge of the company’s technology, competitors, and industry trends; following up on inbound leads effectively; using a multi-channel approach to proactively outreach to new leads; using research and data to prioritize and customize outreach; driving effective discovery conversations to understand users’ needs; consistently meeting new business opportunity and pipeline targets; and collaborating with cross-functional teams to win as a team.”} id=

Skills

Customer Engagement
Prospect Outreach
Business Communication
Research
AI Productivity Tools
Value-Add Messaging
Phone Sales
Team Collaboration
Technical Curiosity
Ownership

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

Key Metrics

New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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