Business Wire

Sales Development Representative

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Public Relations, Media & PublishingIndustries

Requirements

Candidates should possess previous experience providing excellent customer service in a fast-paced environment and strong interpersonal skills. They should also be able to develop relationships with clients across an organizational hierarchy, including executives.

Responsibilities

As a Sales Development Representative, the primary responsibility is managing incoming emails and phone calls from prospective and existing clients, providing cost estimates, assisting with billing/collection queries, and offering product information. The role involves researching prospects, generating interest, effectively communicating the value proposition of Business Wire products and services, maintaining accurate records of sales activities in CRM systems, nurturing customer relationships, and keeping current with PR and Investor relations industry trends. Additionally, the SDR will contact customers through various channels, develop industry knowledge, maximize results by addressing multiple buyer needs, assist with company events, and collaborate with team members.

Skills

Customer Service
Interpersonal Skills
Relationship Building
Prospecting
Communication
CRM (Salesforce)

Business Wire

Global press release distribution services

About Business Wire

Business Wire provides press release distribution and regulatory disclosure services to organizations, journalists, and regulatory authorities. Their main service allows clients to disseminate news to targeted audiences through various channels. The NX network, a patented technology, ensures that press releases are delivered directly into editorial systems, enhancing reliability and efficiency. Unlike competitors, Business Wire offers tailored distribution packages and additional services like media targeting and guidance, which help clients maximize their communication efforts. The goal of Business Wire is to help businesses and organizations effectively share their news on a global scale.

Key Metrics

San Francisco, CaliforniaHeadquarters
2011Year Founded
$1,700MTotal Funding
IPOCompany Stage
Consulting, Consumer SoftwareIndustries
501-1,000Employees

Benefits

Remote work flexibility
Health benefits
$100 monthly fitness allotment
Tuition reimbursement program
Enhanced mental health resources
401(k) plan with generous company match
Annual profit sharing contribution
PTO: Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

Risks

Emerging AI technologies could disrupt traditional press release distribution models.
Streaming TV platforms may shift advertising budgets away from traditional channels.
Real-time solutions in industries may pressure Business Wire to enhance its real-time capabilities.

Differentiation

Business Wire's NX network ensures direct delivery into editorial systems, enhancing reliability.
The company offers tailored press release distribution services to reach specific target audiences.
Business Wire provides educational resources to keep clients informed about industry trends.

Upsides

Increased demand for AI-driven personalization can enhance client engagement and satisfaction.
The rise of streaming TV platforms presents new opportunities in digital media channels.
Growing partnerships with educational institutions can enhance Business Wire's educational resources.

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