Commercial Sales Manager
Kustomer- Full Time
- Mid-level (3 to 4 years)
The Sales Coordinator should possess at least one year of experience in coordination, support commercial, operations, or enablement, preferably in a SaaS, tech, or rapidly growing environment. They must have impeccable French and English skills, both written and spoken, and be organized, reactive, and capable of collaborating, anticipating needs, and working quickly with a team-oriented mindset.
As a Sales Coordinator, the candidate will facilitate the daily operations of the Account Management team, supporting each member in focusing on their core responsibilities. They will improve key processes related to customer data management, deal tracking, and internal communication, acting as a liaison between Customer Success, Support, Billing, and Product teams to ensure alignment. The role involves participating in campaigns, supporting onboarding processes, optimizing the customer experience, contributing to various projects, and proactively addressing friction points by improving existing processes or creating new ones.
Provides software solutions for retailers and restaurateurs
Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.