Boulevard

Sales Operations Specialist

United States

Boulevard Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SalesIndustries

Requirements

Candidates should possess a minimum of 2 years of experience in Sales Operations or a related field, with proficiency in Salesforce required and experience with tools like Chili Piper, Outreach, and Gong preferred. A Bachelor’s degree is preferred, but not required, and familiarity with leveraging AI and automation rules is beneficial.

Responsibilities

The Sales Operations Specialist will support the sales team’s tech stack through administration, troubleshooting, and optimization, proactively identifying opportunities to improve performance and make data-driven recommendations. They will maintain and monitor Salesforce dashboards and Google Sheets to track sales health, analyze performance data, and support ad hoc reporting requests. Additionally, the role involves partnering with Salesforce admins and Sales Leadership to optimize Salesforce processes, manage Sales Territories using GeoPointe, create and maintain process documentation, and collaborate with Marketing and Customer Experience Operators on cross-functional initiatives, ensuring appropriate approval rules are followed.

Skills

Salesforce
Chili Piper
Outreach
Gong
Analytical Skills
Attention to Detail
Process Optimization

Boulevard

Business management platform for beauty services

About Boulevard

Boulevard provides a business management platform specifically designed for service-based businesses in the beauty and wellness industry. The platform includes tools for booking appointments, managing inventory, and enhancing customer interactions through features like customizable intake forms, two-way messaging, self-check-in, and automated arrival alerts. It allows businesses to create detailed client profiles that track past visits and purchases, enabling personalized service and stronger client relationships. Boulevard's one-tap tipping feature encourages upsells and pre-bookings, while its Software as a Service (SaaS) model charges clients a subscription fee for access. The platform is recognized for its user-friendly design and effectiveness in improving operational efficiency, setting it apart from competitors.

Key Metrics

West Hollywood, CaliforniaHeadquarters
2016Year Founded
$105.1MTotal Funding
SERIES_CCompany Stage
Consumer Software, Enterprise SoftwareIndustries
201-500Employees

Benefits

100% Health, dental, & vision coverage
Flexible vacation & PTO
Quarterly bonus
401k Match
Boulevard bucks
WFH perks

Risks

Emerging competitors offer similar features at lower costs, threatening Boulevard's market share.
Economic downturns may reduce spending in the beauty industry, affecting Boulevard's revenue.
Data privacy concerns with third-party integrations could lead to regulatory scrutiny.

Differentiation

Boulevard offers a comprehensive platform tailored for the beauty and wellness industry.
The platform integrates client self-scheduling, CRM, and payment processing seamlessly.
Boulevard's focus on personalized services enhances customer experience and operational efficiency.

Upsides

Boulevard achieved a 122% increase in annual recurring revenue in 2022.
The company launched Boulevard Capital to provide growth funding for self-care businesses.
Boulevard's enhanced Google integration improves booking efficiency for medspas and salons.

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