Sales Operations Lead

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: Not specified
• Company: Timescale

Timescale empowers businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. They are creating a movement to unblock developers who are building the future. Timescale is a product-led growth organization driven by transparent leaders and a globally diverse, remote-first team.

As a Sales Operations Lead at Timescale, you’ll help architect the future of their go-to-market motion, partnering closely with Sales Leadership, Revenue Operations, and the CRO to shape strategy, drive execution, and maximize impact. This isn't a role where you manage dashboards or admin tools. They’re looking for a strategic operator: someone who thrives in high-growth environments and understands the nuance of Product-Led Growth (PLG) and consumption-based models. You’ll sit at the heart of the sales team, translating data into action, strategy into process, and blockers into momentum.

Reporting to our Head of Revenue Operations and working hand-in-hand with their GTM leaders, this is a key role in ensuring their sales team scales intelligently, efficiently, and with purpose.

Requirements

• Experience: 6+ years of experience in Sales Operations, Revenue Operations, or Strategic GTM roles in high-growth SaaS environments.
• PLG Knowledge: Hands-on experience with PLG motions and consumption-based business models.
• Technical Skills: Expert in Excel and BI platforms; strong understanding of SQL for data analysis and automation.
• Sales Fundamentals: Strong grasp of great sales fundamentals.
• CRM Proficiency: Familiarity with Salesforce.
• Metrics Knowledge: Understanding of GTM metrics (ARR, win rate, pipeline coverage, CAC payback, etc.).
• Communication Skills: Excellent communication skills, a proactive mindset, and a drive to make things better.
• Diversity & Inclusion: Belief that organizations are strongest when they reflect the diversity of the world around them.

Responsibilities

• Strategy Development: Partnering with Sales Leadership and the CRO to define and drive sales strategy, including segmentation, coverage, compensation design, pipeline development, and forecast processes.
• GTM Alignment: Serving as the connective tissue across GTM, ensuring strategic alignment between PLG-led inbound motion, outbound sales efforts, and their new partnership motion.
• Operational Rigor: Driving operational rigor and accountability in weekly, monthly, and quarterly sales rhythms (e.g., forecast reviews, QBRs, pipeline health checks).
• Data Interpretation: Collaborating with Business Insights to interpret data and performance trends, then translating that into tactical improvements and strategic bets.
• Capacity Planning: Supporting capacity planning, quota setting, territory models, and other foundational operational frameworks.
• Cross-Functional Coordination: Working closely with RevOps, Marketing, and Customer Success teams to ensure cross-functional coordination around growth priorities.
• Strategic Partnership: Acting as a strategic thought partner to the CRO on everything from sales efficiency to revenue levers to headcount planning.
• AI Optimization: Applying emerging AI technologies to optimize processes and expand your capacity for high-leverage work.

Application Instructions

• Not specified.

Company Information

• Company: Timescale
• Mission: Empower businesses with real-time insights from their data.
• Culture: Product-led growth organization driven by transparent leaders and a globally diverse, remote-first team.