Patient Services Coordinator
Bankers Healthcare GroupSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates should possess a Bachelor's degree or equivalent work experience, along with strong verbal and written communication skills for both internal and external meetings, demonstrated ability to influence without authority, time management and prioritization skills, persistence, the ability to organize and prioritize tasks independently within a team setting, and excellent technical knowledge of computers and relevant software such as Outlook, Word, Excel, and PowerPoint. Prior sales support experience and healthcare experience are preferred, as well as proficiency in Salesforce.
Responsibilities
The Operations Coordinator will complete necessary tasks to process orders from provider sales for new and returning clients, including internal follow-up to ensure data appears in downstream reporting, prepare tasks in preparation for new practice onboarding, efficiently provide status updates on open onboarding accounts to Clinical Operations leadership, collaborate with cross-functional stakeholders to complete the onboarding process, monitor and respond to JIRA requests and resolve provider onboarding queries within 24 hours, resolve assigned support requests within 72 hours, prepare and lead external implementation meetings, provide support of ongoing implementation by leading external touchpoint calls, document all communications with providers and practices in Salesforce, serve as an internal subject matter expert to facilitate timely resolution of site setup issues, and support Clinical Operations in the execution of various key organizational objectives and projects.
Skills
Organization
Communication
Self-motivation
Independence
Stakeholder Collaboration
Attention to Detail
Note-taking
Problem-solving
Time Management
Abarca Health
Pharmacy Benefit Management services provider
About Abarca Health
Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.
Key Metrics
Aventura, FloridaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
HealthcareIndustries
501-1,000Employees