Responsibilities

The Sales Associate will contribute to sales and service goals by delivering an exceptional customer experience on the floor, welcoming and educating customers about the Studs experience, products, and piercing services, serving as a brand ambassador and Earscaper through personalized, one-on-one styling and service, maintaining accuracy and flow across key operational areas including appointments, POS, and inventory restocks, following Studio protocols and using judgment to escalate issues or customer concerns as needed, supporting upkeep of the Studio environment in line with visual and brand standards, and following company policies and procedures while treating teammates and customers with professionalism, consistency, and care.