Sales Operations Associate

Position Overview

• Location Type: Hybrid (2-3 days in Alpharetta or McLean office, 2-3 days remote)
• Job Type: Full Time
• Salary: Not specified

As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely, and accurate responses to customer inquiries and requests, you will maintain industry-leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow!

Requirements

• Adaptability, Resourcefulness, and Problem-Solving Abilities: Superior adaptability, resourcefulness, and problem-solving abilities are essential.
• Communication Skills: Proven effective verbal and written communication skills.
• Work Ethic and Customer Service: Proven track record of a strong work ethic and customer service.
• Organizational Skills: Expert organizational, time management, and multitasking skills.
• Education: 4-year degree preferred.
• Experience: 1+ years’ experience in a professional setting.
• Citizenship: Must be a US citizen due to contractual requirements with the federal government.

Responsibilities

• Relationship Management: Act as the link between sales team and different counterparts and may need to join customer and supplier visits.
• Information Dissemination: Research and disseminate information on potential customers, supplier related activities, cost, and schedule of designated projects with the local team.
• Opportunity Evaluation: Evaluate opportunities, develop penetration plans, and provide direction to the Arrow team.
• Customer/Supplier Identification: Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers.
• Customer Focus: Focus on developing 2-3 identified Global OEM customers.
• Transfer Strategy: Create and drive strategy for the transfer of associated materials and liabilities.
• Quoting Coordination: Drive and coordinate transfer quoting.
• Training: On-going training for Arrow teams on how to manage global transfers.
• Transition Management: Develop, coordinate, and follow up strategies for smooth transitions.
• Quote Management: Manage customer quotes activities in line with customer-specific strategies, quoting processes, and order management.

Application Instructions

• Not specified in the provided text.

Company Information

• Company: Arrow
• Founded: 1997
• Government Reliance: Government agencies have relied upon immixGroup for technology products through contract vehicles and business partners.
• Benefits:
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
• Work Arrangement: Hybrid schedule (2-3 days in Alpharetta or McLean office and 2-3 days per week from home).
• LI-KO1: Indicates a LinkedIn Inclusive Opportunity.