CSC Generation

Sales Associate (Sur La Table)

Scottsdale, Arizona, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries

Requirements

Candidates should possess a high school diploma or equivalent, along with the ability to communicate verbally and work cooperatively with employees and customers. They must be able to remain in a stationary position for up to 3 hours at a time, and demonstrate the ability to move about the workplace selling to customers and retrieving merchandise. Furthermore, candidates should be able to grab, reach, push, pull, bend, stoop, kneel, and crouch to demonstrate and retrieve merchandise, and operate a computer and POS system.

Responsibilities

The Sales Associate is responsible for providing an exceptional customer experience by assisting customers with product information, location, pricing, and availability, processing sales transactions and returns, and proactively seeking out customers to determine their needs. They will also maintain product knowledge, participate in team efforts to achieve sales goals, share product assortment and services, demonstrate products, maintain a clean store environment, process transactions accurately, ensure pricing integrity, replenish the sales floor, and communicate effectively with employees, customers, and management. Additionally, they will protect customers, employees, and company assets, notify management of safety risks, and fulfill additional responsibilities as assigned.

Skills

Customer Service
Sales
Communication
POS
FIFO
Product Knowledge
Teamwork
Inventory Management

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Key Metrics

Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.
Operational challenges in integrating new brands like Backcountry could affect performance.
Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.
The company integrates brands into its platform to drive growth and profitability.
CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.
The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.
Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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