d) - befristet bis 31.05.2026 at Fresenius Medical Care

Bad Homburg vor der Höhe, Hesse, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Erfolgreich abgeschlossene kaufmännische Ausbildung
Relevante Berufserfahrung im Bereich Customer Service (ideal in Medizintechnik oder verwandter Branche)
Quereinsteiger mit kaufmännische Ausbildung und ausgeprägter Kundenorientierung werden akzeptiert
Herausragende Kundenorientierung
Strukturierte Vorgehensweise
Fließende Deutschkenntnisse in Wort und Schrift
Gute IT-Kenntnisse (MS Office, SAP)

Responsibilities

Betreuung von Vertrags- und Rechnungskunden im deutschen Markt im Kundenservice
Eigenständige Auftragseingangsbearbeitung und damit verbundene Auftragsabwicklung
Bearbeitung von Nachlieferungen, Reklamationen und Retouren
Erstellung und Versand von Gut- und Lastschriften
Anlage und Pflege von Produktpreisen gemäß Angebot sowie deren Bestätigung
Erstellen von Statistiken
Mitarbeit bei verschiedenen Projekten

Skills

SAP

MS Office

Customer Service

Order Processing

Complaint Handling

Invoice Processing

Returns Management

Statistics

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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