Technical Support Specialist
Apera AIFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a home-based position, allowing remote work with telephone/remote support for customers, though on-site support may be required occasionally.
Benefits include company pension plan, contributions to fitness and health programs, Well-Being program with coaching, corporate benefits with employee discounts, supplementary health insurance, and 30 days of vacation.
Candidates need to be a state-certified (medical) technician or have training/studies in electrical engineering, professional experience as a service technician for medical devices, good IT/PC knowledge including operating systems, networks, DICOM, and remote connections, ability to solve complex technical problems, excellent communication skills especially with customers, good organizational skills, ability to work independently and in a team, cross-departmental thinking, very good German and good English skills, and a driver's license.
GE Healthcare emphasizes making a real difference for medical professionals and patients worldwide, focusing on what truly matters in healthcare – the human element – and welcomes applications even if candidates don't meet all requirements perfectly, valuing interest and enthusiasm for new challenges.
Strong candidates have experience as a service technician in medical devices and IT skills, but the company encourages applications even if you don't meet all requirements 100%, as long as you have interest and enjoyment in new topics and challenges; apply online only due to data protection reasons.
Healthcare technology and data analytics provider
GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.