Revenues Business Consultant at MRI Software

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Public Sector, GovernmentIndustries

Requirements

Minimum of 3 years’ experience working with Council Tax or Business Rates software, preferably MRI (formerly Academy / Capita One)
Strong understanding of local government revenue processes and regulatory requirements
Excellent analytical and problem-solving skills
Strong verbal and written communication abilities
Ability to work both independently and as part of a collaborative, cross-functional team
Capable of managing multiple projects while meeting deadlines and maintaining high quality
Technically minded, with experience in system interfaces and database reporting
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Experience delivering software training and user workshops
Knowledge of public sector data standards and audit/compliance frameworks

Responsibilities

Deliver high-quality training to new and existing customers on MRI’s Revenues & Benefits software
Conduct on-site and remote consultancy, including data checking, software configuration, and go-live support
Provide subject matter expertise in Council Tax and/or Business Rates, guiding clients through challenging scenarios and system improvements
Support customers with data cleansing, data extraction (e.g., for Freedom of Information requests), and the preparation of management returns
Lead or contribute to the planning and execution of software conversions and upgrades
Assist in the creation and delivery of end-of-year process webinars, seminars, and documentation
Investigate customer-reported issues in detail, provide resolutions or workarounds, and communicate updates effectively
Produce bespoke reports and insights using your knowledge of system architecture and database structures
Maintain and improve customer-facing training and reference documentation
Collaborate with internal teams, including development and support, to escalate and resolve technical issues

Skills

Key technologies and capabilities for this role

Council TaxBusiness RatesRevenues SoftwareConsultancyTrainingSoftware ImplementationProfessional ServicesPublic SectorLocal AuthoritiesBenefits Services

Questions & Answers

Common questions about this position

Is this a remote or hybrid role, and where is it based?

The role operates under a hybrid working model with 3 days of working from home per week and is based in the London office.

What compensation or bonuses are offered for this position?

As part of the Professional Services team, you’ll be eligible for participation in the Professional Services Bonus Scheme, which rewards high performance and successful project delivery. Salary details are not specified.

What key skills or expertise are required for the Revenues Business Consultant role?

The role requires subject matter expertise in Council Tax and/or Business Rates, along with skills in software configuration, data cleansing, data extraction, and producing bespoke reports using knowledge of system architecture.

What is the company culture like at MRI Software?

MRI Software emphasizes a 'work hard, play hard' culture with relentless commitment to client success, employee resource groups, empowerment of teams, heavy investment in employee engagement, and top perks in a flexible environment that promotes team collaboration and socialization.

What makes a strong candidate for this Revenues Business Consultant position?

A strong candidate will have experience in Council Tax and/or Business Rates, proven ability to deliver high-quality training and consultancy, and skills in handling software implementations, data management, and customer support for Revenues & Benefits software.

MRI Software

Real estate software for property management

About MRI Software

MRI Software provides software solutions designed for the real estate industry, focusing on property management, lease management, and digital services. Their products help real estate owners, operators, and occupiers manage various aspects of their operations, including tenant communications and financial reporting. The software integrates easily with existing systems, making it user-friendly for clients. Unlike many competitors, MRI Software operates on a subscription-based model, which allows for a consistent revenue stream and ongoing improvements to their offerings. The company also has a partner ecosystem that enables clients to customize their software experience, adding further value. The main goal of MRI Software is to enhance operational efficiency and streamline property management for their clients in the global real estate market.

Solon, IowaHeadquarters

1971Year Founded

$3.4MTotal Funding

DEBTCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Private Medical Insurance

Income Protection Plans

Personal Pension plan

Parental Leave

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Flexi Any-Day

Paid Holidays

Pet Insurance

Unlimited Paid Time Off

Hybrid Work Options

Mental Health Support

Wellness Program

Risks

Technical challenges in integrating Mesh's platform may lead to client dissatisfaction.

iInterchange acquisition could divert focus from core real estate software offerings.

Capita One acquisition may strain MRI's financial resources, affecting strategic investments.

Differentiation

MRI Software offers a comprehensive and flexible technology platform for real estate.

The company has a strong partner ecosystem enhancing client customization and optimization.

MRI Software's subscription model ensures steady revenue and continuous innovation.

Upsides

Increased demand for AI-driven property management boosts MRI's market potential.

Strategic acquisitions like iInterchange expand MRI's service offerings globally.

Partnerships, such as with Mesh, enhance MRI's property management platform capabilities.

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