[Remote] Director, Revenue Cycle Management at Circle Medical

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of experience in roles with increasing responsibility, scaling high-growth, or technology-enabled services organizations with at least 3 years in a leadership role
Bachelor’s or Master’s degree in Healthcare Administration, Business, Finance, or a related field
Strong communication, and stakeholder management skills with the ability to translate strategy into a clear execution plan
Deep understanding of healthcare operations, including revenue cycle management, payer contracting, provider onboarding, and patient engagement
Experienced data-driven operator with experience building KPIs, dashboards, and performance management frameworks
Exceptional leadership skills with the ability to inspire teams, build consensus, and influence across functions

Responsibilities

Lead the end-to-end revenue cycle function across coding, billing, and collections, ensuring operational efficiency and compliance with payer and regulatory standards
Manage and develop two direct reports, fostering a culture of accountability, transparency, and continuous improvement
Partner with the VP of Operations, and Senior Product Manager and Leadership Team to define short and long-term RCM strategies aligned to company objectives
Oversee daily RCM operations for a high-volume telehealth practice with extensive payer contracts and multi-state presence
Ensure accurate charge capture and coding practices that support compliant reimbursement and appropriate provider documentation
Own key workflows and process maps for claim submission, follow-up, denials, and appeals; identify and resolve friction points quickly
Collaborate with Product and Engineering teams to improve automation, EDI connectivity, and billing system integrations
Enhance, track, and report on KPIs to identify areas for improvement and drive performance
Partner with Business Intelligence to develop automated dashboards and monthly reporting packages
Drive data-driven performance reviews with sub-teams to identify trends, root causes, and opportunities for process improvement
Serve as the operational liaison between RCM, Clinical, Telehealth Operations and Patient Support to ensure documentation and billing alignment
Partner with Contracting and Credentialing to ensure accurate payer setup, EDI enrollment, and fee schedule updates
Collaborate with Finance on cash forecasting, revenue recognition, and variance analysis
Maintain compliance with payer and state telehealth billing requirements
Lead initiatives to improve claim accuracy, reduce denials, and accelerate cash collections
Proactively identify automation and system enhancement opportunities to improve efficiency and scalability

Skills

Circle Medical

Telehealth services for virtual medical consultations

About Circle Medical

Circle Medical provides telehealth services that allow individuals to access healthcare without visiting a physical clinic. The company connects patients with licensed healthcare providers through secure video chat, enabling virtual consultations for general medical issues, annual wellness exams, well-woman exams, and COVID-19 testing assessments. This approach enhances accessibility and reduces the need for in-person visits, which is especially useful during public health crises. Circle Medical generates revenue through insurance reimbursements and out-of-pocket payments, accepting all major insurance plans and offering a transparent billing process. The company targets tech-savvy individuals who value convenience and efficiency in their healthcare experience.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$12.2MTotal Funding

ACQUISITIONCompany Stage

Consumer Software, HealthcareIndustries

201-500Employees

Benefits

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Wellness Program

Mental Health Support

Professional Development Budget

Company Equity

Risks

Integration challenges with HEALWELL's AI could disrupt operations if not managed well.

Strategic shifts from new AI leadership may impact current service delivery.

WELL Health's investment might lead to governance changes, causing internal disruptions.

Differentiation

Circle Medical offers both in-person and virtual healthcare services.

The company integrates AI to enhance electronic medical records and patient care.

Circle Medical accepts major insurance plans, ensuring broad patient accessibility.

Upsides

Growing demand for telehealth post-COVID-19 boosts Circle Medical's market potential.

AI integration with HEALWELL enhances operational efficiency and patient outcomes.

Hybrid healthcare models offer flexibility, aligning with Circle Medical's service offerings.

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