Revenue Operations Strategy and Analytics Manager

About Zapier

We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Details

• Salary: $141K - $211.7K
• Location Type: Remote
• Employment Type: FullTime
• Location: North America (At least 4 hour working overlap with PST)
• Job Posted: 7/31/2025

Role Overview

We’re looking for a Revenue Operations Strategy & Analytics Manager to play a pivotal role in generating insights and strategic recommendations that drive revenue growth for Zapier. As an expert in marketing, sales, and customer success data, you’ll leverage your analytical and industry knowledge to provide strategic recommendations to our GTM teams, build dashboards and frameworks to enable stakeholders to self-serve, and improve the reliability of our CRM data. This is a highly visible, collaborative, and cross-functional role—you’ll not only advise GTM and executive leaders on enterprise strategy through data-driven insights, but also work closely with partners across data, finance, and go-to-market teams to turn insights into actionable outcomes.

Revenue Operations at Zapier

Revenue Operations at Zapier is a dynamic team responsible for improving the effectiveness and efficiency of go-to-market programs with technology, data, and process. We identify, implement, and manage GTM tooling, bridge data and system gaps, enable go-to-market teams, and deliver insights to inform strategic decision-making.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

About You

You have 6+ years of experience in a Sales or Revenue Operations/Analyst role. You’ve worked at a B2B or SaaS company where you have experience in analytics and reporting, CRM setup and data architecture, and partnered closely with go-to-market stakeholders to improve performance. You’ve identified gaps or opportunities in the sales funnel and recommended solutions to improve them.

Data Proficiency

• You love working with data. You have demonstrated the ability to analyze data to identify new opportunities and drive future decisions, while effectively weighing investment versus potential business outcome.
• You’ve helped to eliminate data silos that slow down execution and reporting.
• You are highly proficient in data analysis, modelling, and visualization.
• Your curiosity drives you to use data to uncover opportunities and understand the levers to pull to drive business results.

Problem-Solving Skills

• Problem-solving energizes you. You make work lighter for your teammates by finding easier and more efficient ways of doing things.
• You like diving into tracking challenges and identifying new opportunities to improve.
• You automate reporting as much as possible to stay focused on solving the problems that will have the biggest impact.
• You are comfortable with ambiguity and can break down complex problems into achievable goals.

Technical Skills

• You have ample technical skills. While you may not know how to code, you have an automation-first mindset and can navigate CRM and business intelligence tools and technologies with ease.
• You can communicate business needs to data science and engineering teams as well as technical tradeoffs to business stakeholders.
• If you have experience using AI to drive insights or automate reporting, that’s a huge plus.

Communication Skills

• You’re an outstanding communicator. You communicate successfully across teams, with both individual contributors and executives alike, and understand your key stakeholders deeply.
• You ask questions to uncover the goals and motivations of your colleagues.

Our Commitment to Applicants

• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier