People Operations Business Partner

Employment Type: Full-time

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.

People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

For more information, visit https://www.navapbc.com/.

Position Summary

The People Operations Business Partner supports the Manager of People Operations and their team in developing and executing strategies that foster strong manager support. This position is a key role responsible for organizing and leading weekly and/or monthly meetings with HR and managers. In this role, the POBP communicates leadership goals and supports managers. The POBP strengthens relationships between HR and managers across all business units.

Key responsibilities include partnering with business leaders to develop and implement strategies that support organizational goals focusing on areas such as workforce planning, employee development, change management, employee relations, manager support for compliance with training, onboarding, while ensuring managers are in alignment with Nava's mission and values. The POBP will drive and manage a portfolio of cross-functional HR projects that align with growth goals. This role will focus on designing, leading, and executing strategic initiatives across the employee lifecycle, including talent development, change management, organizational design, and HR process optimization.

Through strategic partnership, the POBP acts as a bridge between the HR department and business units, ensuring HR initiatives are effective, systems are designed to scale within a rapidly growing organization, and processes are well documented and contribute to the overall success of the company. Through this work, the People Operations Business Partner helps create a fair, inclusive, and psychologically safe work environment. Combined, these responsibilities support Nava's values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential, and Progress Takes Work.

What You’ll Do

• Lead and deliver HR related projects, ensuring they are completed on time, within scope, and aligned with strategic business objectives.
• Facilitate cross-functional collaboration between business units, HR, finance, legal, and IT to ensure smooth implementation and adoption of programs that drive employee engagement.
• Create and maintain project plans, timelines, stakeholder communications, and status reports.
• Support change management efforts, including communication planning, training, and adoption strategies.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Assist in providing guidance to supervisors and managers on employee development, skills, and competencies, ensuring adherence to contractual and legal guidelines.
• Identify training needs for business units and individual executive coaching needs.
• May act as a m...