Retail Supervisor at Columbia Sportswear Company

Lancaster, Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Apparel, SportswearIndustries

Requirements

No specific education required (High School Diploma or GED preferred)
2-5 years of experience in position or specialization
Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers
Ability to frequently work in an active environment (requires constant movement, adjusting/moving items weighing up to 40 lbs., may involve specialized equipment, dust, and noise)
Occasionally requires ability to work in a place
Ability to communicate clearly with others
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts (adhering to all local, state, and federal laws)

Responsibilities

Oversee the day-to-day work of associate-level staff
Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store
Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing
Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example
Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility
Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors

Skills

Key technologies and capabilities for this role

Retail OperationsTeam LeadershipStaff TrainingCustomer ExperienceStore SupervisionCoachingProfitability Management

Questions & Answers

Common questions about this position

What benefits are offered for this Retail Supervisor position?

Benefits include a Quarterly Bonus Program, comprehensive medical with FSA/HSA, dental, vision, well-being plans, 401(k) with company matching, paid time off, floating holidays, quarterly health/fitness reimbursement, EAP for mental health and more, paid DEI/volunteer hours, tuition assistance, learning courses, and employee discounts on brands like Columbia and prAna.

Is this Retail Supervisor role remote or on-site?

This is an on-site retail position requiring frequent activity in a physical store environment, including constantly moving about and handling items.

What skills and experience are required for the Retail Supervisor role?

Candidates need 2-5 years of experience in a similar position, skill operating POS systems and other in-store computerized systems, effective communication skills, and a high school diploma or GED is preferred. No specific education is required beyond that.

What is the company culture like for Retail Supervisors at Columbia Sportswear?

The culture emphasizes creating a positive environment through teamwork and coaching, leading by example, demonstrating company values, and supporting the mission of 'Connecting Active People with Their Passions' while fostering memorable customer experiences.

What makes a strong candidate for the Retail Supervisor position?

Strong candidates have 2-5 years of relevant experience, POS and in-store system skills, effective communication, and the ability to lead by example in a fast-paced retail environment while ensuring store operations, profitability, and customer experience.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters

1938Year Founded

$40KTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees