Gopuff

Retail Sales Floor Leader, Santa Maria, #398

Santa Maria, California, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries

Requirements

Candidates should possess a Bachelor's degree in Business Administration or a related field, and have at least 2 years of experience in a retail leadership role, demonstrating strong leadership and customer service skills. They should also have a solid understanding of sales techniques, merchandising, and inventory management, along with the ability to enforce company policies and procedures.

Responsibilities

The Sales Floor Leader will consistently create a welcoming environment for customers by greeting, assisting, and selling, while promptly addressing customer inquiries and needs. They will provide strong leadership presence and control on the sales floor, ensuring exceptional customer service and meeting all customer needs. This role involves managing daily store operations, including opening and closing procedures, cash handling, and POS system management, while achieving sales targets and maximizing profitability through effective selling and merchandising. The Sales Floor Leader will partner with store support teams to increase sales, drive merchandise categories, and expand markets, and will support the Store Manager in managing store expenses and budgets. Furthermore, they will utilize company tools to diagnose opportunities and develop action plans to improve store performance, monitor inventory levels, support staff training, ensure accurate pricing and displays, receive vendor deliveries, and control inventory stock levels.

Skills

Customer Service
Leadership
Retail Operations
POS Systems
Sales
Merchandising
Inventory Management
Budget Management
Training
Cash Handling

Gopuff

Digital delivery service for convenience items

About Gopuff

GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.

Key Metrics

Philadelphia, PennsylvaniaHeadquarters
2013Year Founded
$4,817.2MTotal Funding
CONVERTIBLECompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Comprehensive medical, dental, and vision insurance
Optional FSAs and HSA plans
401(k)
Commuter benefits
Supplemental employee, spouse and child life insurance to all eligible employees
Gopuff employee discount
Career growth opportunities
Internal rewards programs
Annual performance appraisal and bonus

Risks

Increased competition from DoorDash could impact Gopuff's market share in gift card delivery.
'Santa Hours' may lead to higher operational costs without guaranteed returns.
Aldi price match could strain profit margins if not managed carefully.

Differentiation

Gopuff offers 24/7 delivery with 'Santa Hours' in London, enhancing convenience.
Partnership with Blackhawk Network enables instant gift card delivery, expanding service offerings.
Acceptance of SNAP EBT nationwide positions Gopuff as a leader in accessible grocery options.

Upsides

Collaboration with Liquid Death boosts brand visibility among younger demographics.
Aldi price match initiative attracts cost-conscious consumers, enhancing competitive edge.
'Give With Gopuff' initiative improves brand image through corporate social responsibility.

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