Retail GTM Senior Manager, EMEA

Munich, Bavaria, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Biotechnology, Cloud Computing, Enterprise SoftwareIndustries

Requirements

The ideal candidate possesses authentic industry expertise, a mature and strategic viewpoint, and a visionary understanding of possibilities. They should be fact-based, objective, and serve as a key market Subject Matter Expert (SME) to ensure retail and local relevance. Experience in developing and closing strategic industry opportunities within the retail sector, leveraging existing networks and building new trusted relationships with customer and partner executives, is essential. The role requires collaboration with sales leaders and a significant contribution to revenue growth in top retail accounts.

Responsibilities

This role is responsible for customer-focused pipeline development by educating executives and senior leaders through industry events and executive business reviews, and by infusing industry expertise into account strategy. Responsibilities include sales-oriented pipeline progression by forming relationships with key buying center executives and highlighting business value to shorten deal lifecycles. The position also entails partner development and execution by leading priorities with select top partners to support industry leadership, enablement, and customer development. Analyzing the global retail business to understand trends, opportunities, and KPI impact, and utilizing data to drive results are key duties. Furthermore, the role involves developing integrated sector/geo strategy, including goals, growth focus, investments, and M&A pursuits, and partnering across the organization to ensure strategies are aligned and jointly prioritized.

Skills

Go to Market Strategy

Retail Industry Expertise

Sales Enablement

Account Management

Solution Selling

Stakeholder Management

EMEA Market Knowledge

AI Technology

Cloud Platforms

Customer Success

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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