Restaurant Launch Assistant - Italian speaking at Deliveroo

Manchester, England, United Kingdom

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£26,600 – £32,600Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Delivery, TechnologyIndustries

Requirements

Native or fluent in Italian + English
Strong phone presence, excellent verbal and written communication skills
IT literate and able to keep systems up to date
Ability to work effectively as part of a small team and be a good team player
Commitment to professional development and a motivated attitude

Responsibilities

Assist new restaurant partners with setting up and preparing to start taking orders
Work with the launch team, sales team, and account managers to be the face of Deliveroo for new partners
Take on challenging KPI’s while maintaining excellent customer service
Develop and maintain daily call plans

Skills

Key technologies and capabilities for this role

ItalianEnglishVerbal CommunicationWritten CommunicationCustomer ServiceIT LiteracyTeamworkOnboardingSales SupportKPI Management

Questions & Answers

Common questions about this position

What is the salary and bonus for this Restaurant Launch Assistant role?

The base salary is £26,600 plus a bonus of up to £6,000 per year.

Is this position remote or does it require office work?

The position is fully remote.

What language and other key skills are required for this role?

Native or fluent Italian and English are required, along with strong communication skills, IT literacy, teamwork ability, and commitment to professional development.

What is the company culture like at Deliveroo?

Deliveroo values diversity and inclusivity in the workplace.

What benefits does Deliveroo offer?

They offer a range of benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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