[Remote] Renewals Manager at Jasper

United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, AI, MarketingIndustries

Requirements

2+ years of quota-carrying experience (e.g., Renewals, Sales, Account Management), preferably in a SaaS organization
Ability to uncover issues, remove roadblocks, and champion clients
Data focus to support forecasting and reporting
Ability to help identify and implement best-practice processes and procedures around renewals
Understanding revenue recognition policies and negotiating License and SaaS agreements with a mindset of achieving mutually positive outcomes
Capable of managing a large book of business of varying sizes
Shown discovery, negotiation, and closing skills
Experience handling a pipeline and closing large contracts
Ability to connect the dots organizationally and influence partners from various roles, levels, and profiles to drive collaboration and program excellence
Approaches work with empathy and a creative, problem-solving mentality
Self-motivated, proactive, energetic teammate
Takes an active interest in increasing customer happiness and deepening customer relationships
Outstanding time and process management skills, ensuring nothing slips through the cracks

Responsibilities

Effectively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure timely commitments
Maintain and report an accurate rolling 180-day forecast of renewals
Negotiate and execute renewal contracts (in partnership with legal) that align with customer goals
Discover and identify up-sell/cross-sell opportunities upon contract renewal to maximize customer growth
Communicate risk clearly and take the lead in developing resolution strategies, escalating wherever appropriate
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
Set customers up for future success by curating use-case recommendations and educating customers on relevant new features and opportunities to grow with Jasper

Skills

Key technologies and capabilities for this role

SaaSRenewals ManagementAccount ManagementSalesContract NegotiationSales ForecastingUpsellingCross-sellingCustomer EngagementRisk ManagementData AnalysisCustomer Success

Questions & Answers

Common questions about this position

Is this Renewals Manager role remote?

Yes, this is a fully remote role open to candidates located anywhere in the continental US.

What experience is required for the Renewals Manager position?

Candidates need 2+ years of quota-carrying experience in Renewals, Sales, or Account Management, preferably in SaaS, along with skills in discovery, negotiation, closing large contracts, forecasting, and revenue recognition.

What is the salary range for this role?

This information is not specified in the job description.

What is Jasper's company culture like?

Jasper is a remote-first organization with team members across the US, France, and Australia, emphasizing collaboration with the Scale Customer Experience team, customer happiness, and a proactive, empathetic approach to work.

What makes a strong candidate for the Renewals Manager role?

Strong candidates have 2+ years of quota-carrying SaaS experience, proven negotiation and closing skills for large contracts, data-driven forecasting abilities, and a self-motivated, empathetic approach to managing customer relationships and driving renewals.

Jasper

AI tool for efficient content creation

About Jasper

Jasper.ai provides an AI-powered tool designed to assist in content creation, specifically for producing high-quality blogs quickly and cost-effectively. This tool helps marketers, especially in the B2B SaaS sector, to generate effective campaigns by streamlining the writing process. Jasper.ai's service operates on a business model that enhances productivity for clients who need a large volume of content, such as marketing agencies and e-commerce businesses. A key differentiator for Jasper.ai is its commitment to ethical practices; it ensures that its AI models are not trained on client data, maintaining user privacy and confidentiality. Additionally, the company does not retain ownership of the content generated through its tool, and all data is stored securely in U.S.-based data centers. The goal of Jasper.ai is to provide a reliable and efficient content creation solution while upholding high standards of data security.

Austin, TexasHeadquarters

2020Year Founded

$121.6MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Competitive salary

Unlimited vacation policy

401(k) matching

Health, dental, & vision benefits

Happy hour & fun events

Paid holiday & sick days

Risks

Increased competition from OpenAI's ChatGPT integration with iPhone may attract Jasper's market.

Integration challenges from Clipdrop acquisition could dilute Jasper's text-focused content creation.

Market saturation in generative AI could challenge Jasper's unique value proposition.

Differentiation

Jasper offers a unique AI knowledge layer for marketing with Brand IQ and Marketing IQ.

The company ensures data security by not training AI models on client data.

Jasper's AI tool enhances productivity by reducing writing costs for high-quality content.

Upsides

Jasper's acquisition of Clipdrop expands its services to include image creation and editing.

The AI Image Suite targets B2C marketers, improving workflows and campaign launches at scale.

Generative AI's growing demand offers Jasper opportunities for personalized marketing campaigns.

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