Renewals Account Manager ME

Position Overview

Acronis is revolutionizing cyber protection by providing natively integrated, all-in-one solutions that monitor, control, and protect the data businesses and lives depend on. We are looking for a motivated Renewals Account Manager ME to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. This role focuses on driving renewals of the existing pipeline, generating up-sell/cross-sell within the existing business scope in the Middle East region, and identifying and closing add-on sales opportunities within the existing Customer database. You will be joining a fast-paced software company supporting our sales team, managing our leads program.

Responsibilities

• Responsible for renewing existing license contracts (50%) and up- and cross-selling existing customers (50%).
• Responsible for the renewal of customer maintenance contracts in the Middle East region, including providing quotes directly to customers and/or their assigned channel partners.
• Responsible for upselling customers and identifying opportunities for add-on sales of other Acronis products.
• Develops sales opportunities by researching and identifying potentials, building rapport, providing technical information and explanations, and preparing quotations.
• Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling, and reinstatement of maintenance contracts.
• Positively interacts and collaborates with Customers and Acronis partners.
• Identifies and pursues maintenance reinstatement opportunities.
• Assists in the negotiation of maintenance agreements.
• Works closely with distributors, Acronis Sales Managers, and Sales Engineers to ensure sales closure.

Requirements

• Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required.
• Strong time management skills.
• Ability to articulate product features and answer customer questions.
• Strong closing sales skills (3+ years sales experience).
• Knowledge of Salesforce is preferred.
• Able to make 15 calls or more each day.
• Punctual, reliable, and strong attention to detail.
• Self-motivated, upbeat, organized, and highly persistent in follow-ups.
• Flexible, team player, open to changes in responsibilities and strategies.
• Strong communication and interpersonal skills.
• Fluent English.

Company Information

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management solutions designed specifically for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Our solutions simplify cybersecurity, removing complexity so organizations can focus on their core business.

A Swiss company founded in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in over 50 countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect, and the belief that we can contribute to the world every day are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never-give-up attitude, contributing to our collective growth and impact.

Application Instructions

• Please submit your resume and application in English.

Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your skills and experience directly.