Director of Account Management, Corporate
YipitDataSalary not specified
- Full Time
- Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Supply Chain & LogisticsIndustries
Requirements
Candidates should have 2-4 years of experience in renewals, account management, or quota-carrying sales roles, a proven track record of achieving high renewal rates and revenue retention targets, and experience managing enterprise accounts. Strong negotiation skills and proficiency with CRM systems (Salesforce preferred), contract management tools, and revenue forecasting are also required, with experience in Supply Chain, Logistics, or Transportation industry preferred.
Responsibilities
The Renewals Manager will own the end-to-end renewal process for assigned customer portfolio, ensuring high renewal rates and revenue retention; develop and execute strategic renewal plans 150-120 days in advance of contract expiration; build and maintain strong relationships with key decision-makers, procurement teams, and budget holders within customer organizations; collaborate with Customer Success Managers to assess customer health scores and proactively address renewal risks; partner with Account Executives to identify and close upsell/cross-sell opportunities during renewal cycles; lead renewal negotiations including contract terms, pricing, multi-year agreements, and expansion opportunities to maximize deal value; maintain accurate forecasting in Salesforce with weekly pipeline reviews and commit/upside/risk categorization; manage contract logistics including order form creation in CPQ, procurement processes, legal reviews, and purchase order requirements; and escalate at-risk renewals and coordinate cross-functional war rooms to develop retention strategies.
Skills
Contract Renewals
Customer Relationship Management
Negotiation
Revenue Retention
Stakeholder Management
Risk Identification
Cross-functional Collaboration
FourKites
Real-time supply chain visibility platform
About FourKites
FourKites provides a platform for supply chain management that focuses on real-time visibility and predictive analytics. The platform collects data from millions of shipments worldwide and uses AI technology to analyze this data, offering businesses insights to improve their supply chain operations. This helps companies manage risks, enhance responsiveness, and optimize their processes. FourKites connects all parts of a supply chain through its applications, ensuring that teams have access to the same information. A unique feature of their platform is Fin AI, which uses natural language processing to help businesses find optimization opportunities and automate tasks. Unlike its competitors, FourKites stands out by combining a vast real-time supply chain network with specialized applications and patented AI technology. The goal of FourKites is to help large brands manage their supply chains more effectively and efficiently.
Chicago, IllinoisHeadquarters
2014Year Founded
$205.8MTotal Funding
LATE_VCCompany Stage
Data & Analytics, AI & Machine LearningIndustries
501-1,000Employees