Client Strategy Manager
YipitDataSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Consumer SoftwareIndustries
Requirements
Candidates should have at least 3 years of experience in leading sales processes and managing teams at multiple levels. A minimum of 5 years of experience in client relationship management and a strong understanding of sales strategies and performance metrics are essential.
Responsibilities
The Relationship Manager will oversee a team of Client Success Specialists, defining KPIs and targets while analyzing client and market behavior. They will maintain overall relationships with assigned clients, ensuring retention and satisfaction, and conduct monthly business reviews. The role involves collaborating with the Country Sales Head to implement best practices and harmonized processes, adopting Salesforce for efficiency, and providing insights on competition to senior management. Additionally, they will analyze account performance data, formulate sales plans for new business prospects, and maintain customer business information in the CRM system.
Skills
Client Relationship Management
Stakeholder Management
Sales Strategy
KPI Definition
Data Analysis
Reporting
Salesforce
Account Management
Business Review
Commercial Awareness
Strategic Planning
Problem-Solving
Communication
Ninja Van
Technology-enabled logistics and delivery services
About Ninja Van
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.
Key Metrics
Singapore, SingaporeHeadquarters
2014Year Founded
$947.9MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer GoodsIndustries
1,001-5,000Employees