Capital One

Relationship Manager - Atlanta

Alpharetta, Georgia, United States

Not SpecifiedCompensation
Junior (1 to 2 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

Candidates must possess a High School Diploma or equivalent certification, and a minimum of one year of experience in Financial Services or Business to Business Sales. Preferred qualifications include a Bachelor’s degree in Business, 2+ years of experience in Auto Finance, and 2+ years of experience in Customer Relations, along with 5+ years of Customer Service experience.

Responsibilities

The Relationship Manager will cultivate positive relationships with dealerships, optimize communication skills by creating strategic deals and goals, review underwriting structures for COAF, guide deals in house for funding, analyze territory production goals, partner successfully with peers and teammates, and monitor and make adjustments to plans to achieve desired goals. Additionally, the Relationship Manager will make outbound phone calls to dealers to capture their business and take inbound calls to strategically analyze territories and develop game plans.

Skills

Financial Services
Business to Business Sales
Auto Finance
Customer Relations
Customer Service
Communication Skills
Deal Optimization
Underwriting
Territory Analysis
Strategic Planning
Outbound Calls
Inbound Calls

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

Key Metrics

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

Land your dream remote job 3x faster with AI