Value Success Manager - Adobe Commerce

Position Overview

Adobe is seeking a passionate and dynamic Value Success Manager to focus on Adobe Commerce (Magento) solutions within the commercial sector. This role involves managing a portfolio of customers, collaborating with internal teams to develop new value propositions, build awareness, and identify growth opportunities. The team is dedicated to innovation, growth, and ensuring marketer success in fast-paced environments.

Employment Type

Full-time

Location Type

Not specified

Salary

Not specified

Responsibilities

• Actively own the success of a portfolio of assigned Adobe Commerce customers in the commercial space.
• Close renewal and expansion business on a monthly basis, meeting or exceeding quarterly quotas.
• Engage customers in regular business reviews to ensure adoption, marketing maturity advancement, and drive rapid resolution of customer concerns.
• Establish and grow relationships with executive sponsors and decision-makers.
• Become familiar with the products within the Adobe Commerce solution.

Requirements

• 3+ years of customer success or sales experience from a high-tech company.
• Experience developing strategies for assigned accounts to fully leverage technology solutions.
• Proven experience leading projects from conception to closure.
• Experience utilizing internal resources effectively to achieve objectives.
• Ability to build trusted relationships with executive sponsors and end-users.
• Experience running a full sales cycle.
• Strong written and verbal communication skills.
• Enterprise software account management experience with SaaS applications.
• Deep understanding of Adobe Commerce (Magento).

About Adobe

Changing the world through digital experiences is what Adobe’s all about. We provide everyone—from emerging artists to global brands—with the tools they need to design and deliver exceptional digital experiences. We are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Our mission is to hire the very best and create exceptional employee experiences where everyone is respected and has access to equal opportunity. We believe new ideas can come from anywhere in the organization, and the next big idea could be yours!

Equal Employment Opportunity

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Accessibility

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please email accommodations@adobe.com or call (408) 536-3015.