Regional Manager at STUDS

New York, New York, United States

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$125,000 – $155,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

7+ years of multi-unit retail leadership experience, ideally in service-driven or experiential environments (e.g. beauty, hospitality, or specialty retail)
Proven success managing P&L, labor %, and revenue growth across multiple stores in a metropolitan market
Strong leadership, coaching, and people-development background
Excellent communication and organizational skills; able to collaborate across functions and levels
Based in or willing to relocate to NYC; frequent local travel required, with occasional national travel for offsites or openings
Weekend and evening availability for studio visits and key events

Responsibilities

Lead day-to-day retail performance across all NYC studios, owning revenue, labor efficiency, and key performance metrics
Ensure consistency in staffing, scheduling, visual presentation, and service standards that reflect the Studs brand
Analyze studio results to identify opportunities, develop corrective action plans, and drive accountability to targets
Partner cross-functionally on new studio openings, process improvements, and local operational initiatives
Manage and coach Studio Managers to deliver strong team performance, engagement, and retention
Build leadership bench strength and succession readiness across NYC studios
Partner with People, Retail Training, and Piercing Education teams to ensure effective onboarding, development, and performance management
Uphold a culture of accountability, inclusion, and feedback; model Studs’ values and leadership expectations
Serve as a field partner to the CEO and Retail leadership, providing grounded insight from Studs’ flagship market
Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&L optimization
Represent studio perspectives in HQ initiatives to ensure operational feasibility and strong execution
Lead regional business reviews, talent calibration, and communication cascades

Skills

Retail Operations

Team Management

Performance Metrics

Revenue Management

Labor Efficiency

Staffing

Scheduling

Visual Merchandising

Service Standards

Data Analysis

Leadership Development

Onboarding

Succession Planning

Cross-Functional Collaboration

STUDS

Specializes in ear piercing and earrings

About STUDS

Studs.com focuses on ear piercing and earring stacking, allowing customers to express their personal style. The company offers a variety of earring designs, including Captive Bead Rings and Fixed Bead Rings, which promote faster healing for new piercings. Unlike competitors, Studs.com operates a direct-to-consumer model, providing personalized aftercare advice and educational content to enhance the customer experience. Their goal is to combine fashion with personalized care, catering to a diverse clientele in the ear-piercing market.

New York City, New YorkHeadquarters

2019Year Founded

$22.4MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Health Savings Account/Flexible Spending Account

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Sabbatical Leave

Professional Development Budget

Employee Discounts

Pet Insurance

Risks

Increased competition from established jewelry brands could dilute Studs' market share.

The rise of at-home piercing kits threatens Studs' in-store services.

Negative reviews of Mystery Packs could harm Studs' reputation.

Differentiation

Studs offers a unique ear-piercing experience combining art and science.

The company provides educational content for optimal piercing aftercare and longevity.

Studs' earring designs, like Captive Bead Rings, aid in faster healing.

Upsides

Studs is expanding with 10 new store openings planned this year.

Collaborations with brands like Shake Shack enhance visibility and attract new customers.

'Studs on Wheels' reaches new markets, including college campuses and events.

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