Reception Associate - Mon - Fri 8am-5pm at Williams

Washington, District of Columbia, United States

Williams Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal, Banking, CorporateIndustries

Requirements

  • High school diploma or equivalent
  • Minimum of two years receptionist, switchboard or administrative assistant experience, preferably in a banking, legal or large corporate environment
  • Exceptional customer service skills to effectively greet and communicate with callers and visitors
  • Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors
  • Ability to work in a fast-paced team environment
  • Ability to effectively and professionally communicate with co-workers and clients
  • Attention to detail with an emphasis on accuracy and quality
  • Intermediate computer skills including Microsoft Word and Excel
  • Ability to prioritize work to balance multiple projects and deadlines
  • Excellent verbal and written communication skills
  • Self-motivated and the ability to multi-task

Responsibilities

  • Answer incoming calls received on a multi-line phone system in a cordial, professional and timely manner. Transfer calls to appropriate individuals
  • Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary
  • Provide high level services to staff, clients and guests
  • Communicate with manager and client on job or deadline issues
  • Handle additional projects as assigned
  • Handle sensitive and/or confidential documents and information
  • Cover the reception desk and provide general clerical office support

Skills

Key technologies and capabilities for this role

Microsoft WordMicrosoft ExcelMulti-line Phone SystemCustomer ServiceAdministrative SupportReceptionist

Questions & Answers

Common questions about this position

What is the pay rate for the Reception Associate position?

The pay rate is $20.90 - $22.00 per hour.

Is this a remote position or does it require office work?

This is an in-office position in the Washington, DC office, working Monday to Friday from 8:00 am to 5:00 pm.

What skills and experience are required for this role?

A high school diploma or equivalent and minimum two years of receptionist, switchboard, or administrative assistant experience (preferably in banking, legal, or large corporate environments) are required. Key skills include exceptional customer service, intermediate Microsoft Word and Excel proficiency, excellent verbal and written communication, attention to detail, and the ability to multitask in a fast-paced team environment.

What benefits are offered for this position?

Benefits include various health insurance options (Medical, Dental, Vision, Prescription Drug), 401k with employer match, Paid Time Off, Life Insurance, Paid Parental Leave, Short-term & Long-term Disability, Flexible Spending Accounts, Domestic Partner Coverage, Commuter Benefits, Legal Assistance, Employee Assistance Program, and additional perks and discounts.

What makes a strong candidate for this Reception Associate role?

Strong candidates have at least two years of receptionist or administrative experience in professional environments like banking or legal, exceptional customer service skills, proficiency in Microsoft Word and Excel, and the ability to multitask, communicate professionally, and learn company details quickly.

Williams

About Williams

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