Reception Associate - Mon - Fri 8am-5pm at Williams

Washington, District of Columbia, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Banking, CorporateIndustries

High school diploma or equivalent
Minimum of two years receptionist, switchboard or administrative assistant experience, preferably in a banking, legal or large corporate environment
Exceptional customer service skills to effectively greet and communicate with callers and visitors
Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors
Ability to work in a fast-paced team environment
Ability to effectively and professionally communicate with co-workers and clients
Attention to detail with an emphasis on accuracy and quality
Intermediate computer skills including Microsoft Word and Excel
Ability to prioritize work to balance multiple projects and deadlines
Excellent verbal and written communication skills
Self-motivated and the ability to multi-task

Answer incoming calls received on a multi-line phone system in a cordial, professional and timely manner. Transfer calls to appropriate individuals
Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary
Provide high level services to staff, clients and guests
Communicate with manager and client on job or deadline issues
Handle additional projects as assigned
Handle sensitive and/or confidential documents and information
Cover the reception desk and provide general clerical office support