Project Manager - Service Delivery at Egen

Hyderabad, Telangana, India

Egen Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Cloud Services, IT ServicesIndustries

Requirements

  • 10+ years of experience in managing mid to large-scale and complex projects
  • Experience managing project teams of various sizes (minimum 5+)

Responsibilities

  • Build strong, trust-based relationships by acting as both an advocate and coach for the customer
  • Effectively manage stakeholder communication across all levels, adjusting tone and approach as needed
  • Deeply understand the client’s business, environment, goals, and challenges
  • Support customers in setting priorities, building roadmaps, and driving execution with a user-first mindset
  • Leverage existing Project Management Tools to effectively manage the project delivery
  • Develop and manage project plans, tailoring communication formats for various internal and external stakeholders
  • Proactively identify and manage dependencies
  • Manage scope changes and change requests as they arise
  • Track and manage project budgets in coordination with Sales partners
  • Identify risks, issues, and action items early; escalate appropriately and in a timely manner
  • Ensure a seamless handover from Sales to Delivery during project initiation
  • Contribute to the growth of Egen and the SDL team by supporting initiatives to improve processes and enhance templates
  • Proactively look for account growth opportunities, suggesting future projects to SSDL or account team
  • Clearly articulate scope and expectations to Egen team members, ensuring their roles are clear and they are set up for success
  • Partner effectively with other teams engaged, treating the customer as an equal and actively coaching others to avoid common consulting behavior
  • Keep internal stakeholders up to date through regular ceremonies or ad hoc checkpoints, clearly communicating objectives, risks, and needs/asks
  • For projects involving multiple Service Delivery Leads across regions (India, Europe, US), ensure effective coordination and smooth handoff between SDLs to maintain alignment and continuity

Skills

Key technologies and capabilities for this role

Project ManagementService DeliveryGoogle CloudSalesforceClient Relationship ManagementIT ModernizationCloud Transformation

Questions & Answers

Common questions about this position

What is the employment type for this Project Manager role?

The position is full-time.

Is this Project Manager position remote or does it require office work?

This information is not specified in the job description.

What key skills are needed for the Project Manager - Service Delivery role?

Key skills include building trust-based customer relationships, managing stakeholder communication, leveraging project management tools, developing project plans, managing budgets and risks, and ensuring seamless sales-to-delivery handovers.

What is the company culture like at Egen?

Egen is a fast-growing, entrepreneurial company with a data-first mindset, dedicated to learning, solving tough problems, and continual innovation to achieve fast, effective results.

What makes a strong candidate for this Project Manager position?

Strong candidates thrive in a player-coach role, excel at partnering with customers, owning project delivery from planning to closure, and contributing to team growth in large-scale cloud and IT projects.

Egen

Provides API strategies and cloud solutions

About Egen

Egen Solutions specializes in API strategies and cloud solutions to help businesses modernize and scale. They offer two main paths for application development: Rebuild, which improves existing functionalities, and Replace, which creates new applications in the cloud. Egen stands out by providing tailored digital transformation services that focus on delivering measurable ROI and quick results. Their goal is to enhance productivity and reduce operational costs for clients across various sectors, including retail and public health.

Naperville, IllinoisHeadquarters
2000Year Founded
$1.3MTotal Funding
PRE_SEEDCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Fun team outings
Health insurance
401(K)
Dental & vision insurance
Paid time-off
Food & drinks
Parental leave

Risks

Emerging tech startups offering similar solutions at lower costs threaten Egen's market share.
Rapid technological changes may outpace Egen's ability to update its solutions.
Economic downturns in retail and e-commerce could impact Egen's revenue.

Differentiation

Egen offers tailored digital transformation services with a focus on ROI and innovation.
The company specializes in secure, dynamic API strategies for seamless business growth.
Egen provides two application development paths: Rebuild and Replace, ensuring flexibility.

Upsides

Rising demand for cloud-native applications boosts Egen's cloud solutions offerings.
Growing interest in API-first development enhances Egen's API strategies and integration services.
Increased focus on cybersecurity in API development aligns with Egen's secure solutions.

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