Project Manager - Service Delivery at Egen

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud Services, IT ServicesIndustries

Requirements

10+ years of experience in managing mid to large-scale and complex projects
Experience managing project teams of various sizes (minimum 5+)

Responsibilities

Build strong, trust-based relationships by acting as both an advocate and coach for the customer
Effectively manage stakeholder communication across all levels, adjusting tone and approach as needed
Deeply understand the client’s business, environment, goals, and challenges
Support customers in setting priorities, building roadmaps, and driving execution with a user-first mindset
Leverage existing Project Management Tools to effectively manage the project delivery
Develop and manage project plans, tailoring communication formats for various internal and external stakeholders
Proactively identify and manage dependencies
Manage scope changes and change requests as they arise
Track and manage project budgets in coordination with Sales partners
Identify risks, issues, and action items early; escalate appropriately and in a timely manner
Ensure a seamless handover from Sales to Delivery during project initiation
Contribute to the growth of Egen and the SDL team by supporting initiatives to improve processes and enhance templates
Proactively look for account growth opportunities, suggesting future projects to SSDL or account team
Clearly articulate scope and expectations to Egen team members, ensuring their roles are clear and they are set up for success
Partner effectively with other teams engaged, treating the customer as an equal and actively coaching others to avoid common consulting behavior
Keep internal stakeholders up to date through regular ceremonies or ad hoc checkpoints, clearly communicating objectives, risks, and needs/asks
For projects involving multiple Service Delivery Leads across regions (India, Europe, US), ensure effective coordination and smooth handoff between SDLs to maintain alignment and continuity

Skills

Project Management

Service Delivery

Google Cloud

Salesforce

Client Relationship Management

IT Modernization

Cloud Transformation

Egen

Provides API strategies and cloud solutions

About Egen

Egen Solutions specializes in API strategies and cloud solutions to help businesses modernize and scale. They offer two main paths for application development: Rebuild, which improves existing functionalities, and Replace, which creates new applications in the cloud. Egen stands out by providing tailored digital transformation services that focus on delivering measurable ROI and quick results. Their goal is to enhance productivity and reduce operational costs for clients across various sectors, including retail and public health.

Naperville, IllinoisHeadquarters

2000Year Founded

$1.3MTotal Funding

PRE_SEEDCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Fun team outings

Health insurance

401(K)

Dental & vision insurance

Paid time-off

Food & drinks

Parental leave

Risks

Emerging tech startups offering similar solutions at lower costs threaten Egen's market share.

Rapid technological changes may outpace Egen's ability to update its solutions.

Economic downturns in retail and e-commerce could impact Egen's revenue.

Differentiation

Egen offers tailored digital transformation services with a focus on ROI and innovation.

The company specializes in secure, dynamic API strategies for seamless business growth.

Egen provides two application development paths: Rebuild and Replace, ensuring flexibility.

Upsides

Rising demand for cloud-native applications boosts Egen's cloud solutions offerings.

Growing interest in API-first development enhances Egen's API strategies and integration services.

Increased focus on cybersecurity in API development aligns with Egen's secure solutions.

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