[Remote] Product Owner, AI & Agentforce Delivery at NeuraFlash

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, SalesforceIndustries

Requirements

5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform across all phases of project delivery
Outstanding verbal and written communication
Strong understanding of Salesforce & AI solutions
Ability to plan and think strategically, as well as dive into project details to manage the project on the ground
Professional and confident in front of critical customer stakeholders
Strong analytical, consultative mindset
Thrive in an agile environment

Responsibilities

Manage overall delivery of targeted Agentforce delivery projects, acting as product owner to oversee and shape the overall solution and project manager to manage day to day work and customer relationships
Act as a “thought leader” for customers, guiding the customer and NeuraFlash team in the definition of use cases and business outcomes
Smoothly transition customers from the sales process to project delivery, including reviewing the SOW and any partner-funding POs, defining project roles and responsibilities for kick off, and facilitating kick off and client onboarding
Plan, monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
Manage NeuraFlash project team members in the delivery of the solution
Readout documented and measured outcomes for live solutions prior to project closeout
Actively drive and participate in Agentforce Division internal initiatives to foster innovation and efficiencies through development of reusable assets and solutions

Skills

Key technologies and capabilities for this role

SalesforceAgentforceAISalesforce EinsteinService Cloud VoiceAmazon ConnectGenerative AIProduct OwnershipProject ManagementConversational AIPredictive Analytics

Questions & Answers

Common questions about this position

What is the salary or compensation for the Product Owner role?

This information is not specified in the job description.

Is this Product Owner position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the AI & Agentforce Delivery Product Owner role?

Candidates need a strong understanding of Salesforce & AI solutions, strategic planning abilities, analytical and consultative mindset, confidence with customer stakeholders, and the ability to thrive in an agile environment.

What is the company culture like at NeuraFlash?

NeuraFlash fosters a collaborative environment with trailblazing experts passionate about AI innovation, pushing boundaries with technologies like Agentforce, and delivering impactful customer outcomes in an agile setting.

What makes a strong candidate for this Product Owner position?

Ideal candidates have a strong understanding of Salesforce and AI, can plan strategically while managing project details, exhibit an analytical consultative mindset, confidently engage stakeholders, and excel in agile environments.

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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