Senior Client Success Manager
Heartbeat HealthFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
Candidates need 5+ years of professional work experience as part of an enterprise software company or systems integrator, including 3+ years as an Engagement Manager or Project Manager. Excellent organizational and communication skills, plus experience with project management duties like planning, resource management, scope, schedule, status, and documentation are required.
Required technical experience includes web technologies like XML, SPML/SOAP, Web and Application Servers, HTML; databases such as Oracle, Sybase, MSSQL, MySQL; directories like LDAP, AD; enterprise systems including SAP, PeopleSoft; and programming languages such as Java, .NET or C++. Previous experience with a SaaS product is a plus.
The Professional Services team prides itself in being a supportive environment with an open door policy, where everyone is invested in employees' success and ready to welcome you, make themselves available, and help you succeed.
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Provides identity security solutions for enterprises
SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.